Game Creations Operations Engineer

Electronic Arts Romania, one of the largest tech companies and video game developers in Romania, brings together talented people from diverse work backgrounds and industries all united by a common passion: inspiring the
world to play. If your dream job is to work with cutting-edge technology on some of the most popular video game franchises in the world, including EA SPORTS FIFA or NHL, then you're in the right place. Level up your learning and career development with some of the most talented industry professionals in the gaming world. We’re a diverse, creative, and collaborative group of people united by our shared vision of excellence. If you have a passion for creative storytelling, knowledge of one or more programming languages, an understanding of animation or design techniques, detailed knowledge of gaming and gaming principles, super-attention to detail, or a background in quality control or assessment, then join us creating the future of gaming.

Have experience of 3 years working with customers
Empathy for the customer experience
Able to manage time and balancing multiple tasks with varying levels of priority and urgency
Understand complex technical issues and manage to express them in simple and concise language
Familiarity with database concepts (e.g. SQL Server, MongoDB)
Understand technology concepts - virtualization, operating systems (Linux, Windows), cloud (AWS, Azure), networking (IP, routing, firewall, ACL's), scripting (Python, Bash, Powershell)
Qualification in Computer Engineering or relevant experience needed.

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

Work directly with Game Creation engineers and help us solve technical challenges
Resolve issues involving project implementation, code error diagnosis, debugging, validation, and root cause analysis for the products/platforms assigned
Build internal relationships with our development and product management teams to help us communicate the priorities of our customers
Improve product quality by injecting fresh ideas and bringing innovations to existing products or platforms, building automation
You will develop additional software components for tasks associated with the projects/platforms, designing and debugging software applications.
You will participate in projects that improve overall product and documentation quality
Participate in product/platform testing and updates
Achieve knowledge transfer through the delivery of training, knowledge sessions, mentoring
Help increase the team efficiency by sharing knowledge, providing feedback about best practices, writing tools/utilities
Develop your technology skills and become a versatile IT professional
Participate in weekend rotation and shifts
Will report to Game Creation Operations Manager
The team operates in a 24x7 support model, so the ability to work in shifts, on weekends and on holidays is required.