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Employer: Allianz Partners
Domain:
  • Insurances - Financial Intermediaries
  • Customer Support - Client Service
  • Job type:: full-time
    Job level: 0 - 1 an experienta
    Location:
  • BUCURESTI
  • Ilfov
  • Updated at: 25-03-2026
    Remote work: Hybrid

    Short company description

    Requirements

    Advanced German level minimum C1
    Excellent interpersonal and communication skills
    Customer Centricity
    Attention to details
    Proven track record of working and achieving targets
    Ability to handle and analyze a large amount of information
    Proactive attitude and team spirit
    Good MS Office skills

    Responsibilities

    Perform front office activities
    Answer telephone inquiries from customers (physical clients or agencies) regarding roadside assistance
    Create roadside assistance claims, coordinate with service providers to ensure help arrives at the exact location and agreed upon time
    Perform outbound calls to clients and service providers after the claim has been resolved
    E-mail communication within claims department
    Use system to check claims required by customers

    Other info

    The benefits we offer, besides our great way of living at work, are:

    Foundation:

    Monthly transportation allowance
    Meal allowance
    Subscription to private medical services provider
    Gift tickets for Easter and Christmas

    Health and Well-being:

    Gym Discounts or vacation vouchers
    Additional vacation days based on seniority in AZP
    Corporate seminars


    You grow:

    Local and International Career opportunities
    5 different Volunteering Teams you can be part of
    Wide training curricula
    All you can read with LinkedIn Learning & Bookster

    Attractive compensation package:

    Fixed salary compensation + performance bonus