Customer Support German C1

Kreativehr este o agenție de recrutare si selecție, cu capital autohton! Misiunea noastră este să formăm echipe de succes și să îmbunătățim mediul de afaceri din România, prin servicii de resurse umane de calitate. Cu pasiune, inovație și învățare continuă, servim clienții și candidații noștri pentru a promova starea de bine și dezvoltarea profesională. Identificam specialistul potrivit, pentru partenerii noștri de business, acoperind cele mai căutate industrii: Inginerie, Finanțe-Bănci, IT&C, Sales & Marketing, BPO/SSC.

Are you ready to embark on an exciting career journey? We're on the lookout for a dynamic Customer Service Representative to join our our Business Partner, a prestigious global enterprise in the business services sector.

Language Proficiency:

Fluent in German at C1 Level
Proficient in English at B1 Level

Don't worry if you haven't had prior customer support experience; we value potential and attitude above all. However, having at least 6 months of client interaction experience is a plus!

Your Role in a Nutshell:
As a Customer Service Representative, you'll be the voice of our company, addressing customer inquiries related to refunds, shipping issues, and more. You'll use a variety of channels, including live chat, emails, and phone calls, to ensure our customers have the best experience possible.

Work with Flexibility in Mind:
Picture this - 100% remote work! We've got you covered with all the necessary equipment, which will be delivered right to your doorstep via courier. No more daily commutes!

Contractual Details:
This is your chance to secure a 1-year contract with the potential for extension. We're committed to investing in your future.

Work-Life Balance Matters:
We believe in maintaining a healthy balance between work and life. This is a full-time position with flexible shift timings, spanning Monday to Sunday, from 07:00 to 01:00.

Rewards That Reflect Your Value:

Enjoy a competitive fixed base salary of 4,800 RON.
Plus, get rewarded with a monthly bonus of 150 RON as part of our work-from-home bonus program.
Savor your workdays with meal vouchers worth 21 RON for each working day.
Keep your health in check with a medical subscription from Regina Maria.
Access exclusive perks through SanoPas.
Feed your mind with a subscription to Bookster.
Are you ready to make a difference, provide exceptional service, and grow your career? If you're excited about this opportunity and meet our language proficiency and client interaction experience requirements, we'd love to hear from you! Apply now, and let's embark on this journey together. Your dream job is just a click away! 💼🌟 #DreamJob #CustomerService #JoinOurTeam

4800 - 5500 RON

• Special events bonus (ex: Easter, Christmas)
• Medical subscription
• Medical insurance
• Trainings
• Courses
• Remote work allowance / Utilities reimbursement
• Discount for company products / discount for services of partner companies
• Flexible work schedule
• Teambuildings / trips
• Parties / company events
• Laptop
• Meal vouchers