Travel Advisor with Portuguese & English WFH

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Employer: Concentrix + Webhelp
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • nationwide
    Updated at: 02.10.2023
    Remote work: Remote
    Short company description

    We are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. We put our people at the center of everything we do, and we give them the resources to make the most of their time with us.


    We’ll be a great match if you:

    • Are native or proficient both in Portuguese & English
    • Focus on proactivity, self-motivation, and a solution-orientated mindset within a team


    As a Travel Advisor in our team, you will:

    • Review customer requests and expectations and respond to them according to their needs and situations
    • Manage multichannel interactions to ensure a consistent customer experience
    • Learn how to use software solutions that improve people’s lives
    • Effectively manage all incoming incidents in a customer service environment
    • Grow with the team and share achievements together

    Other info

    What we offer you:

    • Performance bonus
    • The option to choose from a board range of flexible benefits through MY Benefit Platform
    • Medical subscription
    • Work-from-home schedule with complete support from your team
    • Bring-a-friend (referral) bonus
    • Full paid training about the project you will be working on
    • Career development program, specialized courses
    • Opportunities for a career abroad through the Webhelp International Mobility Program


    • Performance bonus
    • Special events bonus (ex: Easter, Christmas)
    • Medical subscription
    • Trainings
    • Courses
    • Bookster subscription
    • Choose your benefits within a maximum budget
    • Teambuildings / trips
    • Parties / company events