Data Product Owner

Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies.

Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 6000 colleagues globally. Allianz Services Romania has a key role in the transformation of the Group by improving operations and creating a superior experience for customers, offering actuarial, financial, IT, HR and governance services. Our team counts over 1000 passionate professionals whose main assets are the expertise and top qualifications, combined with multilingual skills, ranging from English, German, French and Italian, to Portuguese, Spanish and Romanian.  

At Allianz Services Romania, we aim to attract best talents and create an inspiring environment for our people to develop, while unceasingly caring for our community and for shaping a better future together!

Job role

The Workplace Service department is responsible for the operation of a modern workplace for all employees and partners in the Allianz Group. This includes notebooks, desktops, virtual clients (AVC/VDI), file services, Office 365, mailing, service desk, field services and other products.    
You work within Workplace Services in a completely agile environment, organized in so-called squads (product teams) and chapters (role/skills-based teams).    
As a product owner, you will promote an engaging product vision while leading the way to an optimized processes with improved solutions and services. By measuring current conditions, setting performance goals, inspecting and adapting, your will formulate improvement plans for increasing  customer satisfaction.

What you will do

• Be accountable to deliver on commitment, quality, cost and effort;
•  Manage, analyse and optimize processes together with the team and improve the solutions/services;
•  With input from various stakeholders, the PO has the primary responsibility for building, editing, and maintaining the team backlog (vision of the product). 
•  Analyse completeness and quality of offered services (e.g. by conducting benchmarks and deriving measures for improvement);
•  Responsible for continuous service improvement;
•  Prioritizing needs in regards to the demand management process and align with team members in defining urgent matters from standard procedures and best practices on a macro level, as well on a micro level;
•  Defining impacted, urgent and priority requests in regards to the demand management process and communicate the new approach with stakeholders;
•  Key contact for customer requests and questions;
•  Define and document Scope and out of scope/products to deliver;
•  Define milestones/sprints for the delivery;
•  Align on delivery, including timeline, with all stakeholders
•  Backlog items are prioritized by yourself based on business value, time, and other team dependencies determined in the planning meeting. You’ll have to define what business value is and how to calculate it;
•  Plan and report purchasing activities in AZ Technology or customer side;
•  Perform, document and report the implementation in an Agile way;
•  Initiate lesson learned and improvement measures;
•  Documentation of all the activities;
•  Demand management and maintenance of the demand/supply forecast;
•  Ensure that the demand is in line with agreed IT investment & operating plan and that demand priorities are clearly understood;
•  Take care of marketing-related topics such as user handbooks;
•  Provide management information/presentations concerning services.
• Prioritization of team work to ensure improvement of product;
•  Redefinition of backlog based on customer needs;
•  Analysis of usage of product and offer change if necessary;
•  Decision making in line with strategy;
•  Driving solutions and ensure quality level;
•  Close collaboration with customer by gathering feedback;
•  Cooperation with other Product Owners to identify best practices.

What you bring

• Critical Thinking generated by observation, experience, reflection, reasoning, and communication;
• Applying analytical thinking, methodological and conceptual skills 
• Data management and gouvernance expertise;
• Living the four Allianz People Attributes: Customer & Market Excellence, Collaborative Leadership, Entrepreneurship and Trust;
• Having an Agile mindset;
• Keen to drive new topics and open to change;
• Strong decision making skills.

What you bring

• Previous experience on a Product Owner role.
• Having strong business knowledge.
• Experience in Process Management or Demand Management.
• Fluent in English (German is a plus).
• Higher education degree in business administration, economics, business intelligence, IT or comparable education. 
• Experience with Agile, Scrum or Kanban.
• Relevant work experience in leadership, project management, and / or relevant areas. 
• Background in Workplace Services is a plus.

What we offer Come to the Allianz side! We have attractive compensation and incentives:

• Fixed salary compensation along with fixed benefits.
• Flexible benefits that can be individually customized, so that they best suit your needs.

Fixed Benefits - We place people at the core of what we do, this is why we are committed to your personal wellbeing and professional growth.

• Additional vacation days (work tenure, Allianz tenure, special events, Paid day for child medical check-up)
• Rewards and Recognition Program (Team Excellence Award, Anniversary Awards, Above & Beyond Awards, Thank you for your contribution!)
• Complete training curricula available (tailored courses): International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.), Comprehensive Leadership Programs, LinkedIn Learning, German Language Courses for any level
• All you can read with Bookster
• Share Purchase Plan
• Allowances for special events (Birth Allowance, Losing a Family Member)
• Flexible working environment (work from home, hybrid)

FlexiBenefits - We care about the performance of our employees and we know it can only be reached by ensuring your proper work-life balance: Medical services , Private pension, Internal Tourism, Meal Tickets and many other benefits of your choice.

Only suitable candidates will be contacted. All applications will be treated with confidentiality.

Allianz Group is one of the most trusted insurance and asset management companies in the world.
Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.