Customer Advisor with French & English WFH

Employer: Webhelp Romania
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 23.09.2023
    Job remote: Remote(from home)
       

    You can apply to this ad only with your hipo.ro account, without creating a CV.

    Completing the web form for a new account on hipo.ro takes 2 minutes or you can go even faster by importing your data from Facebook or Linkedin.
    Short company description

    We are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. We put our people at the center of everything we do, and we give them the resources to make the most of their time with us.

    Requirements

    We'll be a great match if you:

    - Are native or proficient both in French and English
    - Focus on proactivity, self-motivation, and a solution-orientated mindset within a team

    Responsibilities

    As a Customer Advisor in our team, you will:

    - Review customer requests and expectations then respond according to their needs and situations
    - Manage multichannel interactions to ensure a consistent customer experience
    - Learn how to use software solutions that improve people's lives
    - Contribute to creating brand engagement for our client
    - Grow with the team and share achievements together

    Other info

    What we offer you:

    - Performance bonus
    - Medical subscription
    - The option to choose from a board range of flexible benefits through MY Benefit Platform
    - Work-from-home schedule with complete support from your team
    - Bring-a-friend (referral) bonus
    - Full paid training about the project you will be working on
    - Career development program, specialized courses
    - Opportunities for a career abroad through the Webhelp International Mobility Program

    Benefits

    • Performance bonus
    • Special events bonus (ex: Easter, Christmas)
    • Medical subscription
    • Trainings
    • Courses
    • Bookster subscription
    • Choose your benefits within a maximum budget
    • Teambuildings / trips
    • Parties / company events

       

    You can apply to this ad only with your hipo.ro account, without creating a CV.

    Completing the web form for a new account on hipo.ro takes 2 minutes or you can go even faster by importing your data from Facebook or Linkedin.