Global Network Engineer
...enthusiastic and outstanding! ... helpful and present! ...young and smart!... ah, almost forgot:
This is in a nutshell the Lugera team in Romania.
A bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!
We started with hope in our souls and a smile on our faces when many others were there, way ahead of us.
We managed to make our voice heard out loud and the warmth of our hearts touched each and every recruitment we accomplished... why? ...because we are caring people, driven by the power of
“WE CAN DO IT!”
And you know what? We continue this way! And Lugera Republic is whatever republic should be: smiles on every face, glamour on every "street", laughter and success in every "building"!
Everyone who applies for a Lugera job is officially a citizen of our republic!
Creating, defining documentation and runbooks for EUOS Cloud, offering support for Global Network Operations Center use;
Establishing clear demarcation for troubleshooting accountability for network operators;
Defining Incident triage process with agreed upon SLAs and engagement process for consumption;
Identifying actionable incidents using a monitoring system, strong analytical problem-solving skills to mitigate network events/incidents and follow up on routine RCA, coordinating with support teams and vendors (TAC);
Executing network changes following the defined management process that includes break-fix changes, upgrades, and decommissioning of the network devices;
Working with multiple support teams during incident calls, coordination with SMEs, providing root cause analysis and corrective actions;
Maintaining records of equipment failure and liaise with engineers and suppliers as necessary.
Minimum 2 years of hands-on experience supporting network technologies, especially Juniper, Cisco (Nexus and Catalyst), Arista switches, Juniper SRX firewalls, and F5 load balancers;
Proficient knowledge in routing protocol (e.g. OSPF, BGP, IS-IS), switching, firewall, load balancer, and DDoS mitigation;
Possess analytical skills in resolving network issues with advanced troubleshooting and coordination with onsite support teams and vendors;
Experience in using monitoring tools to assist with incident management to identify actionable incidents;
Experience in executing medium/complex network changes, along with change requests from service teams in a large enterprise network as per established change management policy;
Strong analytical problem-solving skills, technical knowledge of client/server, and Internet concepts and techniques.