Service Owner Simulation Services - IT (TM)

This job is no longer active!

View all jobs Continental active

View all jobs Service Owner Simulation Services - IT (TM) active on

View all jobs IT Software active on

Employer: Continental
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Timisoara
  • Updated at: 20.09.2023
    Remote work: On-site

    Job Description

    • Provides input in service attributes such as performance and availability etc;
    • Represents Simulation tools Services (e.g. Matlab etc) across the organization;
    • Point of escalation(notification) for major incidents for the service;
    • Gathering service level requirements from the customer and provides input on Continuous service improvements (CSI);
    • Moderates internal (within IT organization) and external (with customers) Service review meetings;
    • Ensuring the service entry in the Service Catalog is accurate and is maintained;
    • Negotiating and maintaining SLAs with the customer;
    • Participation in IT projects in collaboration with the Business Units to optimize services, processes and tools;
    • Analysis of usage and implementation of enhancements for the managed services;
    • Define and keep track of service budgets (Licenses consumption etc).

    • Technical University level background;
    • Experience with managing IT Services;
    • IT Service Management skills and ITIL knowledge required;
    • Experience in software distribution, packaging;
    • Experience with MATLAB would be an advantage;
    • Experience managing Linux or Windows servers would be considered an advantage;
    • Good technical understanding and an ability to translate technical requirements and specifications into easily understood business concepts and vice versa;
    • Good vendor management skills;
    • Good communication and negotiations skills.

    Additional Information

    What we offer:

    Pay for Performance:

    • Achievement Bonuses and Rewards;
    • Recommendation Bonuses for new team members;
    • Flexibility Program including flexible hours and mobile work.


    • Health & Wellness (Private Health Insurance, Life Insurance, Sport activities etc.);
    • Different discounts (glasses, tires, medical, shopping);
    • In-house restaurant & coffee corners.

    Life-Long Learning:

    • Technical, Soft Skills & Leadership trainings;
    • Dedicated Programs and Conferences;
    • Free Language Courses (English, German, French etc);
    • Access to e-learning platforms;
    • Career development opportunities (local and international);

    Ready to drive with Continental? Take the first step and fill in the online application.

    Applying to this job ad you give your consent for your information to be processed by Continental.
    Please read the Personal Data Processing Policy, Continental >>