Inginer suport tehnic 3D/ IAO Level 1 Support with French

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Angajator: ALTEN Romania
  • Customer support - Client service
  • Inginerie
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Actualizat la: 16.10.2023
    Remote work: Hybrid

    ALTEN Group, world leader in engineering and technology consulting, is firmly committed to investing in Romania. Its employees have the skills and capabilities to cover the entire development cycle and provide various levels of service, from technology consulting to full project outsourcing. Responsabilities:

    • Technical Assistance for the client company on various design software problems
    • Error management
    • Application support for end-users and testing after updates or modifications
    • The application tests are both on CATIA and on the client’s internal applications such as: GDG, 3DEXPerience, NPDM Documents, SIGNE, Service Now
    • User trainings
    • Incidents creation and escalation, working with ticketing
    • Act as an interface between users and information systems
    • Track business milestones
    • Bachelor’s degree preferred in a technical field.
    • Knowledge of French language at good level /conversational level is a must
    • English medium level or more
    • Knowledge of any CAD Programs
    • Very good communication skills, willingness to interact with customers
    • Ability to respond fast to customers and be well organized