Strategic Vendor Manager

This job is no longer active!

View all jobs LSEG Romania active

View all jobs Strategic Vendor Manager active on

View all jobs Internet - eCommerce active on

View all jobs IT Hardware active on

View all jobs IT Software active on

Employer: LSEG Romania
  • Internet - eCommerce
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 18.09.2023
    Job remote: On-site

    Vendor Management ensures value and quality delivery for LSEG from Key Strategic Vendors and Managed Service Partners through effective engagement and consistent processes

    Key Responsibilities
    The Strategic Vendor Manager's responsibility is to:
    Ensure that the vendor delivers value for money whilst minimizing risk for the services and products allocated to the Global Capability & Operational Leads within Technology Operations
    Ensure that the full contract life cycle, from Tendering through Delivery / Acceptance to Termination, is fully managed
    Establish effective financial management that will
    Ensure payments to Vendors are correct and timely
    Usage trends that impact costs are understood
    Cost efficiencies are realised
    Effective forecasting is implemented

    Other essential responsibilities include:

    Work with the Capability Owner, Technical leads to understand and align vendor contracts with Technology Strategy
    Gather requirements and facilitate documentation of current state
    Facilitates exploration of alternatives to current products/Vendors
    Provide input to Business case
    Provide input in the negotiated terms such as Service Levels, Governance, Credits, Billing, Reporting
    Deal approvals via email for Purchase Order Creation

    Contract Management
    Ensure an operating rhythm is established with appropriate type of service provided by the vendor to ensure service / products are delivered to expectation. For some vendors this will entail ensuring service reviews and set up and attended by the correct individuals

    Be the point of escalation within Technology Operations for contractual and / or commercial disputes / Service & Support issues (this excludes day to day incident resolution / management)

    Pro-actively manage contract terminations, closure, transfer and renewals. Vendor manager should demand challenge and perform due diligence prior to closures, renewal and termination of contracts, this activity should be performed in consultation with any appropriate stakeholders such as the business

    Ensure changes to the contract are administered in line with change management processes and update all central repositories

    Control and Governance
    Develop an account plan for each vendor which will drive interaction and effective demand management.

    Ensure vendor database is maintained and up-to-dateo Socialize Vendor Management's programs and processes to Sourcing, Stakeholders, and Finance

    Create focused vendor relationship strategies for critical vendors and encourage diversity within our vendor base

    Ensure that vendor performance is monitored, reported, tracked & reviewing performance using metrics to measure success according to the contract guidelines and account plans

    Designing and implementing continuous process and quality improvements (driving efficiency and effectiveness) within the vendor management program in conjunction with Global Capability Owner, Finance, and Sourcing teams

    When required and appropriate facilitate vendor audits of LSEG and bench marking activities

    Policy and Process
    Ensure adherence to LSEG contracting processes and LSEG Group Procurement / Supplier management operating model

    Where appropriate ensure vendors & their teams are compliant with LSEG SOX, Logical Systems Access processes, Service Management (Change, Incident, Problem management ) processes

    Effective communication of a vendor management vision, strategy and business plan to all stakeholders (internal ) and vendors (external)

    Corporate advocacy of vendor management through relationship building, results delivery and effective communication to ensure vendor management is a core strategic lever for stakeholders and Sourcing teams, with measurable results

    Financial Control
    Budget ownership, approve and manage spend for Technology Vendors as part of the larger team

    Ensure processes are in place for the review and analysis of invoices which in turn will verify accuracy of charges and act as a checkpoint to validate charging

    Coordinates activities between Finance, Business & Vendor to ensure all invoices are raised & paid in accordance with vendor agreements

    Ensure LSEG payment terms are enforced, where applicableo Forecast cost for 3rd party supplier agreements together with high level understanding of spend with input from Capability Owners

    Ensure appropriate stakeholders are informed of contract additions / terminations of to enable correct budget forecasting

    Perform expense and cost benefit analyses related to technology products/services associated with cost savings/reduction initiatives, benchmark products/services, market and vendors, and make recommendation based upon analyses

    Required Knowledge & Experience:
    3-5 years of Vendor Management/ Contract management experience.
    Competency in ITIL and/or CIPS framework
    Proven experience in Sourcing
    Global perspective with ability to act regionally and locally
    Strong relationship building, communication and presentation skills
    Excellent customer service and writing skills
    Proven thought leadership in the areas of vendor management, governance and business processes
    Experience with e-procurement tools, vendor scorecards, and customer surveying
    Effective negotiation and strategic sourcing skills
    Ability to handle multiple tasks successfully
    Strong computer skills; proficiency in MS Word, Excel, PowerPoint and Outlook
    Must be self-motivated, dynamic and able to work with minimal supervision

    Personal Attributes
    Must be self-motivated, dynamic and able to work with minimal supervision
    Global perspective with ability to act regionally and locally

    Strong relationship building, communication and presentation skills

    Excellent customer service and writing skills
    Ability to handle multiple tasks successfully

    We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask tough questions and deal with complicated scenarios. The successful candidate will be able to demonstrate a history of leading by example, getting involved in the detail when necessary, and overcoming hurdles to deliver continuous improvement for organisations.

    We are ready to develop your potential through personal development and through a wide range of learning tools, both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:

    25 days' holiday per year
    1 additional day off for your Birthday
    Annual wellness allowance
    Share Purchase Plan
    Medical Health Insurance
    Medical Subscription (preventive medical services)
    Dental Coverage
    Life insurance
    Pillar 3 Private Pension
    Meal Vouchers
    Flexible Benefits
    Volunteering Events
    Team Building Events

    At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

    Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

    LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

    We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

    Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

    If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.