Strategic Vendor Manager

Vendor Management ensures value and quality delivery for LSEG from Key Strategic Vendors and Managed Service Partners through effective engagement and consistent processes

Key Responsibilities
The Strategic Vendor Manager's responsibility is to:
Ensure that the vendor delivers value for money whilst minimizing risk for the services and products allocated to the Global Capability & Operational Leads within Technology Operations
Ensure that the full contract life cycle, from Tendering through Delivery / Acceptance to Termination, is fully managed
Establish effective financial management that will
Ensure payments to Vendors are correct and timely
Usage trends that impact costs are understood
Cost efficiencies are realised
Effective forecasting is implemented

Other essential responsibilities include:

Pre-Contract
Work with the Capability Owner, Technical leads to understand and align vendor contracts with Technology Strategy
Gather requirements and facilitate documentation of current state
Facilitates exploration of alternatives to current products/Vendors
Provide input to Business case
Provide input in the negotiated terms such as Service Levels, Governance, Credits, Billing, Reporting
Deal approvals via email for Purchase Order Creation

Post-Contract
Contract Management
Ensure an operating rhythm is established with appropriate type of service provided by the vendor to ensure service / products are delivered to expectation. For some vendors this will entail ensuring service reviews and set up and attended by the correct individuals

Be the point of escalation within Technology Operations for contractual and / or commercial disputes / Service & Support issues (this excludes day to day incident resolution / management)

Pro-actively manage contract terminations, closure, transfer and renewals. Vendor manager should demand challenge and perform due diligence prior to closures, renewal and termination of contracts, this activity should be performed in consultation with any appropriate stakeholders such as the business

Ensure changes to the contract are administered in line with change management processes and update all central repositories

Control and Governance
Develop an account plan for each vendor which will drive interaction and effective demand management.

Ensure vendor database is maintained and up-to-dateo Socialize Vendor Management's programs and processes to Sourcing, Stakeholders, and Finance

Create focused vendor relationship strategies for critical vendors and encourage diversity within our vendor base

Ensure that vendor performance is monitored, reported, tracked & reviewing performance using metrics to measure success according to the contract guidelines and account plans

Designing and implementing continuous process and quality improvements (driving efficiency and effectiveness) within the vendor management program in conjunction with Global Capability Owner, Finance, and Sourcing teams

When required and appropriate facilitate vendor audits of LSEG and bench marking activities

Policy and Process
Ensure adherence to LSEG contracting processes and LSEG Group Procurement / Supplier management operating model

Where appropriate ensure vendors & their teams are compliant with LSEG SOX, Logical Systems Access processes, Service Management (Change, Incident, Problem management ) processes

Effective communication of a vendor management vision, strategy and business plan to all stakeholders (internal ) and vendors (external)

Corporate advocacy of vendor management through relationship building, results delivery and effective communication to ensure vendor management is a core strategic lever for stakeholders and Sourcing teams, with measurable results

Financial Control
Budget ownership, approve and manage spend for Technology Vendors as part of the larger team

Ensure processes are in place for the review and analysis of invoices which in turn will verify accuracy of charges and act as a checkpoint to validate charging

Coordinates activities between Finance, Business & Vendor to ensure all invoices are raised & paid in accordance with vendor agreements

Ensure LSEG payment terms are enforced, where applicableo Forecast cost for 3rd party supplier agreements together with high level understanding of spend with input from Capability Owners

Ensure appropriate stakeholders are informed of contract additions / terminations of to enable correct budget forecasting

Perform expense and cost benefit analyses related to technology products/services associated with cost savings/reduction initiatives, benchmark products/services, market and vendors, and make recommendation based upon analyses

Required Knowledge & Experience:
3-5 years of Vendor Management/ Contract management experience.
Competency in ITIL and/or CIPS framework
Proven experience in Sourcing
Global perspective with ability to act regionally and locally
Strong relationship building, communication and presentation skills
Excellent customer service and writing skills
Proven thought leadership in the areas of vendor management, governance and business processes
Experience with e-procurement tools, vendor scorecards, and customer surveying
Effective negotiation and strategic sourcing skills
Ability to handle multiple tasks successfully
Strong computer skills; proficiency in MS Word, Excel, PowerPoint and Outlook
Must be self-motivated, dynamic and able to work with minimal supervision

Personal Attributes
Must be self-motivated, dynamic and able to work with minimal supervision
Global perspective with ability to act regionally and locally

Strong relationship building, communication and presentation skills

Excellent customer service and writing skills
Ability to handle multiple tasks successfully

We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask tough questions and deal with complicated scenarios. The successful candidate will be able to demonstrate a history of leading by example, getting involved in the detail when necessary, and overcoming hurdles to deliver continuous improvement for organisations.

We are ready to develop your potential through personal development and through a wide range of learning tools, both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:

25 days' holiday per year
1 additional day off for your Birthday
Annual wellness allowance
Share Purchase Plan
Medical Health Insurance
Medical Subscription (preventive medical services)
Dental Coverage
Life insurance
Pillar 3 Private Pension
Meal Vouchers
Flexible Benefits
Bookster
Volunteering Events
Team Building Events

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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