Operations Center Responsible

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Employer: Schindler Romania
Domain:
  • Customer Support - Client Service
  • Engineering
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 28.08.2023
    Remote work: On-site
    Short company description

    Înfiinţată la 5 martie 1999, ca o companie afiliată a grupului Schinder, Schindler România S.R.L. este unica responsabilă pentru distribuirea, instalarea şi întreţinerea tuturor produselor Schindler (ascensoare şi scări rulante) în Romania.

    Requirements

    We are looking for:

    -Engineering Degree.
    -Operational/ project management experience.
    -Digital savviness (digital operations experience is a plus).
    -Excellent communication skills.
    -Technical knowledge of elevators & escalators is a plus.
    -Experience in a corporate environment is a plus

    Responsibilities

    The Technical Operations Center Responsible ensures and oversees the fulfillment of digital products and services including field support for digital products.

    Main responsibilities:

    -Drives fulfillment of Schindler Ahead products & services; ensure fulfillment systems are configured in accordance with the digital services offered by the company.
    -Acts as a liaison to the Sales, Repairs, Call Center departments.
    -Acts as a liaison to the Field Operations, regarding the fulfillment of Schindler Ahead products & services
    and ensures training for the relevant tools is available.
    -Collaborates within the global network of Technical Operation Centers.
    -Assures remote monitoring of error/ breakdown situations.
    -Assures connectivity support for Field Operations.
    -Offers guided tours through Technical Operations Center to customers and internal stakeholders.

    Other info

    We Elevate... You!

    Be part of a highly driven organization where high performance connects people and is a vital part of achieving strong business results.

    Benefits

    • Performance bonus
    • 13th salary
    • Special events bonus (ex: Easter, Christmas)
    • Medical subscription
    • Medical insurance
    • Life insurance
    • Trainings
    • Courses
    • Certifications
    • Transport cost reimbursement
    • Extra days off
    • Teambuildings / trips
    • Parties / company events
    • Laptop
    • Mobile phone
    • Parking space
    • Meal vouchers
    • Gift vouchers

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