Customer Quality - Team Leader
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We are RIAN & Partners, a 100% Romanian concept – recruitment agency and we provide specialized human resources management services within the industrial field.
Our goal is clear and simple: to improve every recruitment and organizational development processes. We support ambitious businesses to find the proper human capital for their development plans. We offer guidance to dynamic candidates in order to find their dream job.
Bachelor’s degree in technical field;
Experience working in the field of wiring is an advantage;
Previous work experience with the following quality and engineering tools: PPAP, MSA, FMEA, SPC AIAG, IATF16949, 8D, 5W, Ishikawa, fault tree analysis;
Minimum 2 years previous experience in quality in the automotive industry;
Strong communication and negotiation skills;
English advanced, French advantage.
Coordinates plant repairs (one/shift);
Coordinates daily complaints between plant and Dacia Mioveni customer – coordinates Q-TASKS (Repairs / Assistance);
Evaluates the quality of products / quality delivered to the customer according to specifications;
Performs root cause analysis and defines responsible person;
Implements actions in case of quality and logistic problems;
Performs rework after assessment and, if necessary, requests assistance from rework company;
Monitors the firewall performed by an external company;
Verifies and controls the correct rework;
Responsible for documentation (descriptive complaint with all details).
Implements technical changes and evaluates the effectiveness of actions in case of complaints or technical changes;
Discusses optimization’s actions with the customer, design canter and plant;
Orders materials for the customer – repairs s and holds stocks;
Verifies deviations between logistic and material documents with customer and plant, ensuring sufficient empty boxes and discussing with customer experts;
Verifies and coordinates 8d reports from the plant and manages missing plant reports;
Discusses assembly status with customer at vehicle to verify impact of changes on future assembly;
Identifies critical situations in the assembly of wiring harnesses in the vehicle and determines development actions;
Supports the plant for the implementation of technical changes to ensure compliance with customer requirements (assembly tests) – optimizes factory production;
Contact person for development and logistics issues;
Coordinates assembly tests at customer in all sampling phases – pre-series – performs test documentation and analysis.