Senior Manager Privacy

Booking Holdings Romania is a Center of Excellence based in Bucharest, Romania and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.

As part of our Booking Holdings Romania team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer-facing brands: Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com.

Role description

The Security and Fraud team is organized around portfolios, capability areas and capabilities. A capability area sits within a portfolio and is defined as a self-contained and logically grouped set of activities, systems, processes, people and other necessary resources deployed to accomplish a particular purpose and business outcome for instance, deployed to deliver a service across BHI brands. The Senior Manager - Privacy (DPCC) maintains accountability for delivering on key business outcomes linked to the Data Privacy Control Centre. 

This role is a senior manager position with a level of Privacy Compliance, stakeholder, strategy and business development expertise that is required to drive the direction for shared privacy services, while leaving the execution of processes to the subject matter experts. This individual works on a global scale and will typically manage a multi-disciplined team and therefore, will be expected to demonstrate proficiency and be credible across a wide range of skills. 

The Senior Manager - Privacy (DPCC) is responsible for providing advice and direction to the Business Units’ Leadership in regards to the design, implementation, management and monitoring of shared operational privacy  services,  procedures and guidelines, processing operations and risk mitigation strategies for the protection of personal data in line with regulatory requirements and industry best practices. This role is also responsible for translating policy into requirements that can be operationalized across the team(s) as well as to provide a comprehensive view of privacy risks across the supported brands based on all the sensitive data that the function processes.

This is a Senior manager role who applies a professional discipline in the area of Privacy Compliance and service development, combining deep knowledge of theory and organizational practice or expertise across several different disciplines within a function or several different job areas across functions.

The Senior Manager provides measurable input in defining the direction of new products, processes or operational plans for the Data Privacy Control Centre and adapts or enhances quality or value in existing methods across the shared service model.  This individual analyzes complex issues and modifies working methods in a broader work area. In addition, they convince others who are skeptical or unwilling to accept new concepts, practices and approaches. Comes to an agreement about issues that are tactical in nature.

Key Job Responsibilities and Duties

Bachelor degree
8 - 12 years relevant Job Knowledge
People Management
Technical Specialization 
Applicable regulations including but not limited to GDPR, CCPA, Brazil’s LGDP  
Privacy Governance and Data Lifecycle
Privacy Operations
Data Protection Impact Assessments
Cybersecurity and data protection expertise
Project management skills
Stakeholder Management
Business Management 

Role Qualifications and Requirements

The Senior Manager - Privacy (DPCC),  will be responsible for service design and operations as it relates to privacy operational processes aligned with the BHI Privacy Program framework for their area
Work with the Business Unit’s/BHI Brands leadership teams to improve the privacy and data protection posture of personal data by leading the design and implementation of core Privacy processes (e.g. Inventory maintenance, data subject handling and Privacy incident processes, data privacy controls) and ensure these are applied consistently across the company/group of companies
Build trust and buy-in across the BHI brands for shared services, driving a consistent approach to privacy operations activities
Drive the design, production and socialization of a tactical roadmap for shared privacy services
Identify & drive initiatives effectively involving multiple stakeholders, re-prioritising tasks when beneficial 
Design a plan and drive action to enable delivery of the yearly goals and objectives in line with the business plan
Drive continuous improvements and operational efficiency in your capability, ensuring the appropriate resources and budget are applied to each topic and that the organization and people are set up to deliver
Create a working environment that attracts, engages, develops people to their full potential and retains them. This includes ensuring all crafts are supported in their growth, through constant feedback, coaching and mentoring programs
Coaching your team(s) on and role model the Booking values on Think Customer First, Own It, Learn Forever, Succeed Together, and Do the Right Thing
Drive continuous improvement for your team(s) through optimizing for cost, innovation, and operational excellence
Monitors and enables updates on ‘business as usual’ privacy activities
Ensure your capability is in line with the 5 Q’s and ensure metrics are in place including the measurement of the “5 Qs”
Provides measurable input in defining the direction of new products, processes or operational plans in the domain of Privacy Compliance with some impact on business unit results
Apply a professional discipline in the area of Privacy Compliance combining deep knowledge of theory and organizational practice or expertise across several different disciplines within a function or several different job areas across functions
Ensure control effectiveness is monitored within the capability and take action when needed
Effectively manages an organization of one or more different crafts (e.g. engineers, analysts, product Managers) and/or external resources (incl. service providers) and any other role needed to deliver their capability to the brands
Ensure incidents and crises are handled timely, effectively and appropriately within your area and impact is kept to a minimum

Benefits & Perks

Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide
Working in a fast-paced and performance driven culture
Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
Competitive compensation and benefits package
Vast amounts of data to validate your ideas and the opportunity to experiment with real users


Booking Holdings is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

• Annual bonus
• Medical subscription
• Medical insurance
• Trainings
• Courses
• Certifications
• Bookster subscription
• Remote work allowance / Utilities reimbursement
• Payment / Compensation for extra hours
• Extra days off
• Flexible work schedule
• Short Fridays
• Parties / company events
• Laptop
• Mobile phone
• Parking space
• Fun / Relax Area
• Meal vouchers