Process Performance Analyst (Specialist ISO9001:2015)

At ENGIE Romania, we want to meet our customers’ needs and help them achieve their business targets. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

We are currently looking for a #determined, #creative, and #pozitive person to join our Process Performance Team, as Process Performance Analyst. If you are interested in taking the next step in your career and be part of great team, join us. You can help us build a better ENGIE. It all begins with outstanding talent. It all begins with you.

What you will do:

• Manage and participate in the elaboration of the Management System documentation and where needed in the Standard Operating Procedures design.
• Provide support to the business in the process mapping (Visio etc) and detailed process risk assessment.
• Identify areas of improvements and concerns in business operational areas and provide appropriate action plans.
• Analyze root causes of business problems and recommend corrective actions.
• Maintain documentations for problem identification, definition and solving procedures.
• Monitor operational performances regularly and generate performance reports to management.
• Review of performance and operational data sources to identify risk to mission accomplishment, and work with process owners to both inform and mitigate identified risks as appropriate.
• Participate, where appropriate, in quality internal audits and internal control missions or in business process transformation projects.

Desired education, expertise and skills:

• Bachelor’s degree;
• Minimum 3 years of relevant experience in implementation and monitoring business processes (Quality Management, Internal Audit, Internal Control, Process Management, BPMN, Lean etc);
• ISO9001:2015 internal quality auditor certification;
• Experience in process mapping and knowledge of a specific tool;
• Strong verbal and oral communication skills;
• An empowered team member, a process-oriented thinker;
• Maintain a strong relationship with key groups;
• Intermediate English user.

Represent and advantage:

• Ability to identify ways to improve business processes (Lean)

Benefits:

• Private health insurance for you and your family;
• Opportunities for ongoing personal and professional development;
• Meal tickets;
• Work-life balance;
• Annual extended holiday entitlement, depending on length of employment;
• Holiday bonus.

Only candidates selected for interviews will be contacted.

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About ENGIE
Our group is a global reference in low-carbon energy and services. Together with our 4.200 employees from Romania, our customers, partners and stakeholders, we are committed to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions. Inspired by our purpose (“raison d’être”), we reconcile economic performance with a positive impact on people and the planet, building on our key businesses (gas, electricity, services) to offer competitive solutions to our customers.