Advisor with English - Sibiu

Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

#FriendsWorkingTogether

-Available to work night shift;
-Customer focus and fluent English speaking and comprehension skills;
-Must be able to communicate to customers in a professional manner and convey issues preventing order process effectively;
-Basic typing skills and keyboard control functions to enhance data entry productivity.

• Help the customers: provide client support and technical issue resolution via phone and e-mail;
• Providing help for installing and configuring computer hardware operating systems and applications;
• Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
• Provide support, including procedural documentation;
• Respond within agreed time limits to call-outs;
• Work continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritize and manage many open cases at one time;
• Establish a good working relationship with customers and other professionals.

Benefits:

• Meal tickets.
• Development of communication and negotiation skills.
• Get instant access to incentives and bonuses – financial and non-financial.
• You will gain a lot of expertise by working with some of the largest companies from various industries.
• We will offer you the opportunity to take your career and your personal development to the next level.
• Join the largest Contact Center and career starter company in Romania.
• Access discounts on a private medical subscription offered by Regina Maria.
• Join a 7card membership, which offers discounts to access the gyms and outdoor activities.

• Performance bonus
• Trainings
• Meal vouchers