Advisor with English - Sibiu

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Employer: Computer Generated Solutions Romania
  • Customer Support - Client Service
  • IT Hardware
  • Telecommunication
  • Job type: full-time
    Job level: Student/Graduate
  • Sibiu
  • Updated at: 27.04.2023
    Job remote: On-site
    Short company description

    Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.



    -Available to work night shift;
    -Customer focus and fluent English speaking and comprehension skills;
    -Must be able to communicate to customers in a professional manner and convey issues preventing order process effectively;
    -Basic typing skills and keyboard control functions to enhance data entry productivity.


    • Help the customers: provide client support and technical issue resolution via phone and e-mail;
    • Providing help for installing and configuring computer hardware operating systems and applications;
    • Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
    • Provide support, including procedural documentation;
    • Respond within agreed time limits to call-outs;
    • Work continuously on a task until completion (or referral to third parties, if appropriate);
    • Prioritize and manage many open cases at one time;
    • Establish a good working relationship with customers and other professionals.

    Other info


    • Meal tickets.
    • Development of communication and negotiation skills.
    • Get instant access to incentives and bonuses – financial and non-financial.
    • You will gain a lot of expertise by working with some of the largest companies from various industries.
    • We will offer you the opportunity to take your career and your personal development to the next level.
    • Join the largest Contact Center and career starter company in Romania.
    • Access discounts on a private medical subscription offered by Regina Maria.
    • Join a 7card membership, which offers discounts to access the gyms and outdoor activities.


    • Performance bonus
    • Trainings
    • Meal vouchers