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Help Desk with German - remote
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Employer: | Prohuman |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 26.04.2023 |
Remote work: | Remote |
With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.
Requirements
- Excellent analytical, organizational and problem-solving skills;
- Excellent customer service mentality and communication skills;
- German B2, English B1;
- Available for night shifts, as we operate 24/7.
- You will provide technical assistance to our clients in Germany in their native language 24/7;
- In addition, we will provide all the training necessary to excel in this role, so don't worry if you're new to the field;
- You'll be part of a team of experts, working collaboratively to deliver exceptional customer service;
- This is an entry-level position, so no prior experience in the IT field is required;
- Minimum computer operating skills would be a plus.
- Performance bonus
- Annual bonus
- Holiday bonus
- Special events bonus (ex: Easter, Christmas)
- Medical subscription
- Medical insurance
- Gym membership
- Trainings
- Courses
- Discount for company products / discount for services of partner companies
- Flexible work schedule
- Teambuildings / trips
- Parties / company events
- Laptop
- Mobile phone
- Fun / Relax Area
- Meal vouchers
- Holiday vouchers
- Gift vouchers
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