Software Support for German Market (m/f)

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Employer: RapidSolution Software
Domain:
  • Customer Support - Client Service
  • IT Software
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Timisoara
  • Updated at: 14.06.2023
    Remote work: On-site
    Short company description

    RapidSolution Software is an international software producer of state-of-the-art audio and video entertainment software for private consumers.
    RapidSolution Software was founded in 1998 and has its head office in Karlsruhe. The company went public in 2002. In 2003, the second development site was founded in Timisoara, Romania.

    Requirements

    - University degree, preferable in Computer Science, Computer Engineering, Automation, Electronics,
    - Experience in using PC applications (Zendesk, MS Office, Scripting),
    - Spoken and written German and English (both languages are required),
    - Well organized, meticulous and detail oriented person.

    Responsibilities

    Your mission is to strive to meet customers expectations not only by answering through emails but also creating detailed and well structured online help articles, provide accurate, consistent and timely information.

    Other info

    Offer (bonuses, benefits)

    - Highly attractive package, according with the individual experience and performance,
    - Careers development options in an European company,
    - Working with cutting-edge technologies and possibility to make a strong personal contribution to all stages of product development,
    - Being part of an enthusiastic, fast growing team in Romania and work closely with colleagues in Germany.
    - Private Medical Insurance

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