RAN Back Office Engineer

Orange Services is one of the largest technology hubs in the Orange Group, working internationally for both Orange corporate functions and country operations.

What you need to know/have
Very good knowledge of the telecom network principles for 2G/3G/LTE technologies, 5G knowledge will be considered a plus.
At least 3 years experience in Back Office activities
Hands-on experience on RAN nodes (BSC, RNC, NodeB, gNodeB, eNodeB, BTS) from one of the main vendors: Ericsson, Huawei, NSN etc.
Troubleshooting experience in complex RAN issues
Quick and self-motivated learner to cope with the dynamic telecom industry.
Knowledge of IP networking & trans is a big plus.
Team player with good communication skills.
Good documentation skills and attention to detail.
Adaptable, used to working to tight time scales, motivated to manage own time, works well on own and with a team.
English is mandatory, French and Spanish language is a big plus.

What you’ll be doing
Provide second level maintenance and restoration for the Radio Access Network (RAN) for 2G, 3G, LTE and 5G technologies.
Perform detail alarm analysis on the RAN (2G, 3G, LTE and 5G) network.
Investigate and summarize critical technical fault for the RAN network.
Provide incident report on the technical fault for the RAN network.
Investigate customer complaint and resolution.
Prepare restoration plan for incident of disaster.
Escalate problem to vendor support and cooperate to resolve problem.
Tracing and debugging on various equipment.
Manages high risk operations.
Executes preventive maintenance activities.
Executing WO of reconfiguration / parameterization / modification of the parameters for network elements.
Upgrading software and hardware for the RAN network elements.
Integration and configuration of RAN network elements.
Daily monitoring of the network performance indicators.
Participates in internal and external trainings in order to improve technical skills.
Trains new employees when necessary.

What’s in it for you
Performance Bonuses – based on your results & the company’s;
Loyalty Bonuses, if you extend your stay;
Electronic Meal Tickets - as you imagine;
Medical & Life insurance for you - facilities for your family, too;
#WFH & Flexible hours;
Professional GSM subscription;
Personal GSM subscription, also [because we believe in communication!];
Special grants on Smartphones & devices; discounts for Orange products & services;
Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring;
Wellbeing Programs – we support your Zen;


Orange Services is about bringing together people and technology.

Come & work for a #TopEmployer company. You could be part of an organization where great colleagues and team spirit support your professional development.

Apply and let’s have a remote-talk.

At Orange, you can.

We encourage all candidate profiles, regardless of gender, age, race, citizenship, ethnicity, color, language, religion, social origin, genetic traits, sexual orientation, permanent or temporary disability, nationality, political choice, social category or social origins, situation or family responsibility, belonging to a disadvantaged category, membership or trade union activity.