Client Advisor with Portuguese - Remote

Employer: Computer Generated Solutions Romania
Domain:
  • Others
  • Customer Support - Client Service
  • IT Hardware
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • nationwide
    Updated at: 22.03.2023
    Job remote: Remote(from home)
    Short company description

    Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

    #FriendsWorkingTogether

    Requirements

    • Proficient in Portuguese and medium English skills.
    • Able to work independently and efficiently to meet deadlines.
    • Self motivated, detail-oriented and organized.
    • Experience with hardware and software issues.
    • Excellent communication (oral and written), interpersonal, organizational, and presentation skills.

    Responsibilities

    -Provide support to customers, including procedural documentation;
    -Assist customers according to the documented procedures and processes;
    -Work continuously on a task until completion (or escalate to third parties, if appropriate);
    -Prioritize and manage multiple issues simultaneously; Establish a good working relationship with customers and colleagues.

    Other info

    Benefits:

    -Private Medical Subscription;
    -7card membership, which offers discounts to access the gyms and outdoor activities; Meal tickets;
    -Development of communication and negotiation skills;
    -The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.