Internal Comms - Digital Content and Channels Manager

Employer: LSEG Romania
  • Internet - eCommerce
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 21.03.2023
    Job remote: On-site

    We are looking for a Digital Content and Channels Manager to join the Digital Employee Experience team, reporting to the Director, Content and Channels.

    As part of the LSEG's Employee Digital Experience Team you will work across our business to create a broad range of compelling content in different medias that can be successfully used across our internal digital channels.

    Being able to manage and influence multiple stakeholders will be key to this role, as will the ability to build creative assets that will form part of internal omnichannel communication campaigns.

    Experience within communication, campaigns and/or design would be hugely valuable, as would experience in creating video assets that could be used as part of internal campaigns.

    Being able to interpret, and use data and analytics, to deliver your work and support the team would be a big plus for this role.

    You should also be able to demonstrate proven understanding of the internal communications landscape and be able to effectively manage internal digital channels such as Viva Engage/Yammer, SharePoint, Poppulo or Digital Signage to deliver effective internal communication campaigns.

    To succeed in this role you will need to be naturally curious, have creative flair and be passionate about delivering great content-led campaigns.

    Key Responsibilities:

    • Manage our digital channels such as Viva Engage/Yammer, SharePoint, Poppulo or Digital signage to reach more of colleagues with impactful content, timely news and information
    • Driving engagement and continued use of our digital channels across the internal communications team - supporting team members to leverage and execute campaigns effectively
    • Create digital content for our channels (video, signage, banners, infographics etc) that will form part of our omnichannel communication campaigns
    • Support in the delivery of group wide flagship communication campaigns such as global town halls, annual report, or financial results by effectively managing our channels and optimising content
    • Support in the management and maintenance of our intranet - making sure there is regular high-quality, fresh and current content on our homepage
    • Use analytics and insights to develop creative campaigns ideas and content that engages our internal audiences
    • Support in the management and maintenance of our various editorial planning calendars
    • Ensure all content is digitally accessible, and consistent in terms of style, quality and tone of voice
    • Act as a main point of contact between business leads and the communications team, providing professional communications guidance
    • Support the wider team in responding to messages, comments, and mentions on all internal platforms.

    Please apply if you have most of the following:


    • Further education in Communications, Design, Marketing or a related discipline.
    • Minimum of 3-5 years of experience in internal communications/digital/technology
    • Experience is financial services, or the data analytics industries would be a benefit

    Knowledge Skills & Abilities:

    • A creative eye with the ability to create high quality digital content (ie video production and digital asset creation)
    • Ability to manage digital channels effectively
    • Ability to interpret and use data and analytics to inform work
    • Excellent accuracy and attention to detail
    • Ability to build relationships with a diverse range of stakeholders
    • A 'can do' approach to problem solving including consulting with appropriate stakeholders to arrive at an answer, knowing when to escalate for advice
    • Ability to build in-depth understanding of complex issues and communicate these effectively
    • Confidence in dealing with uncertainty and ambiguity in a constantly changing and challenging environment
    • Proven ability to manage your own work whilst working as part of a team
    • Resilience and a willingness to work flexibly and quickly, as well as being able prioritise a challenging workload with minimal support
    • Experience with Adobe creative applications, Sigma or similar products

    We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios. If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career.

    We maximize each employee's potential through personal development and through a wide range of learning tools both formal and informal. We believe that remunerating our people with competitive salaries and a range of attractive benefits such as:

    25 days' holiday per year
    1 additional day off for your Birthday
    Annual wellness allowance
    Share Purchase Plan
    Medical Health Insurance
    Medical Subscription (preventive medical services)
    Dental Coverage
    Life insurance
    Pillar 3 Private Pension
    Meal Vouchers
    Flexible Benefits
    Volunteering Events
    Team Buildings

    At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

    Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

    LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

    We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

    Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

    If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.