Customer Advisor with French - Bucharest

Angajator: WEBHELP Romania
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Student/Absolvent
  • Actualizat la: 24.03.2023
    Job remote: On-site
    Scurta descriere a companiei

    We are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. We put our people at the center of everything we do, and we give them the resources to make the most of their time with us.


    We’ll be a great match if you:

    • Are native or proficient in French
    • Are available to work in shifts: Monday-Sunday 09:00-18:00 (1 h break)
    • Focus on proactivity, self-motivation, and a solution-orientated mindset within a team
    • Are available to work from our office in Bucharest


    As a Customer Advisor in our team, you will:

    • Review customer requests and expectations and respond them according to their needs and situations
    • Review customer files in order to identify missing or non-compliant documents
    • Request missing documents, as per Know Your Customer (KYC) procedures
    • Contribute to creating brand engagement for our client
    • Grow with the team and share achievements together

    Alte informatii

    What we offer you:

    • The option to choose from a board range of flexible benefits through MY Benefit Platform
    • Bring-a-friend (referral) bonus
    • Full paid training about the project you will be working on
    • Career development program, specialized courses
    • Opportunities for a career abroad through the Webhelp International Mobility Program