Customer Service Front Office French Language

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Angajator: Atos Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Timisoara
  • Actualizat la: 06.04.2023
    Remote work: Remote
    Scurta descriere a companiei

    ATOS is a global leader in digital transformation with employees in 71 countries and annual revenue of € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions.

    The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify.

    The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

    Cerinte

    • French language mandatory - proficiency level
    • English language – beginner (A2)
    • Flexibility and availability for shift schedule
    • Team working skills
    • Ability to communicate in a clear manner both written and spoken
    • Customer service and attention to details skills

    Responsabilitati

    We are looking for cool people eager to start a meaningful career in the financial area in one of the biggest IT Companies in Romania. You can take the first step on a clear career path, with multiple development opportunities both on technical and non-technical fields. Our growing team waits for you.

    • You will assist the clients through phone or/and ticketing system for various types of financial operations, such as card/ banking application blocking, due to fraud/ lost/ theft.
    • You will provide information related to bank account statement, payment transactions, banking card status.
    • You will provide assistance to those clients who want to lodge an appeal for their order.

    Alte informatii

    • We can shape your career by adding trainings and certifications in line with your job
    • We have competitive benefits in different sectors
    • You can specialize and became an expert in financial operations
    • We can offer you an international environment where you can get in touch with clients from different worldwide sectors
    • The last but not the least: competitive salary and performance bonuses
    • Have extra vacation days relying on your experience

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