Client Receivable Analyst with Spanish

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world.

The Client Receivable Analyst is responsible for determining appropriate credit levels and collecting accounts receivable to ensure that the company converts revenue to cash. Managing credit and collection processes, ensuring compliance with company policy and legal requirements and assuring process quality. Analyzing customer's financial condition to determine credit limit and risk rating. Maintaining on-going relationships with high-value customers and sales organizations. Monitoring e- commerce systems and credit card transactions to detect fraud.

How you will make your mark:

Analyze and recommend customer credit limits based upon credit scores.
Investigate potential credit fraud and works closely with internal security and business partners to resolve.
Resolve credit issues independently.
Negotiate down payment with customers and company sales staff to allow customer to purchase above their credit limit.
Analyze and research customer's receivables account delinquency and determine the type of communication method to facilitate payment.
Resolve disputes related to customer payment on delinquent accounts, negotiate and ensure payment from customer.
Recognize trends for non- payment and resolve issues by engaging internal partners.
Initiate the dispute resolution process with internal company partners, follow issue and ensure resolution for the company and customer.
Analyze at-risk customers and recommend account strategies to prevent delinquencies.

About you:

First level university degree with a focus in business or economics recommended or equivalent experience.
Typically 2-4 years of experience in collection.
Strong written and verbal communication, negotiation, and conflict resolution skills.
Intermediate accounting knowledge.
Basic computer skills.
Prioritization skills.
Basic understanding of risk mitigation tools.
Intermediate understanding of the company's order management process.
Advanced understanding of the company's dispute management process.
Understanding of collection processes and financial concepts.
Influencing skills.
Mastery in English and Spanish languages is a must.
What we offer:

A competitive salary and extensive social benefits
Diverse and dynamic work environment
Work-life balance and support for career development
An amazing life inside the element!
Join us and make your mark!