Customer Support with German

ATOS is a global leader in digital transformation with employees in 71 countries and annual revenue of € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions.

The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

Our perfect candidate should be:

A self-motivated German speaker - min B2
Flexible to work on shifts (First Level support 24/7)
With an ability to work well as a team member
With methodical and disciplined approach to work
With basic knowledge of Windows

What are the Main Responsibilities?

Assure of the operation of the Hardware and Software systems
Conducting all preparative actions in order to ensure full operation and availability of the production environment. This includes the responsibility for the quality and the continuous optimization based on the service level;
Planning and execution of changes and releases (includes all preparative actions to ensure the quality and the continuous optimization based on the service level).