IT Support (on site)

Angajator: Randstad România
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 26.03.2023
    Job remote: On-site
    Scurta descriere a companiei

    Randstad este lider global în recrutare și gestionare de personal. Încă din 2016, suntem prezenți pe piața din România, în București și în Slatina. Având un număr de peste 130 de consultanți, peste 300 de clienți activi și minim 3000 de angajări pe an, contribuim la evoluția pieței muncii din România și ne apropiem de obiectivul nostru global de a impacta pozitiv viața profesională a oamenilor care au nevoie de un loc de muncă până în 2030.


    We are recruiting a IT Support position for our client a provider of multi-product content to the international iGaming industry.
    The purpose of this role is to provide top level technical support to all users for our live streamed casino studios.

    We are looking for a person with:
    - Previous experience of 1 to 2 years in a similar role;
    - Fluency in English;
    - Good verbal and written communication skills and the ability to interact professionally with a diverse group of IT staff, managers, and subject matter experts;
    - Ability to generate documentation and keep existing documentation updated;
    - Availability to work shifts (including night, weekends, legal holidays).


    You will do:
    - Securing that the studio is properly lit, and all the video streamed, cameras are functional and properly aligned with the game tables.
    - Maintaining of server equipment (router, Wi-Fi, switch, patch panel).
    - Monitoring streaming equipment through graphics and logos.
    - Assuring all encoders and media servers are technically functional at all tables.
    - Online monitoring on the website to make sure the audio angle of the camera is
    functional from the player’s perspective.
    - Maintenance of workstations: virus cleaning, finding solutions regarding soft/hard
    problems and instalment of new equipment.
    - Keep in touch with the ISP supplier in case of internet connection dysfunctionalities.
    - Keep up to date the workstations evidence: users, configurations, rights allocated on
    - Search and purchase IT equipment.
    - Respond in due time to incidents and secure that there are no violations regarding
    - Experience with DHCP; DNS; Subnets; Domain controller.
    - Basic Ubuntu knowledge will be nice to have.

    Alte informatii

    - Location: On Site - Calea Rahovei, 240;
    - Schedule: 3 shifts - 6 am – 2 pm | 2 pm – 10 pm | 10 pm – 6 am;
    - Salary: depending on knowledge;
    - Bonus: based on KPI/month; paid on quarterly basis;
    - Medical subscription at Regina Maria, massage at the office;
    - Holiday: 20 days per year;
    - Contract: indefinite period.