Site Reability Engineer(SRE)

Site Reability Engineer

We are looking for an experienced Engineer to work within the Enterprise Tools Engineering Team. The candidate will be dealing with a large variety of Enterprise Logging, Monitoring and Workload Scheduling Tools and will be responsible for developing and maintaining the tool systems. The perfect match will work closely alongside senior team members and will get involved in the planning, development and maintenance of the tool systems. The role includes 2nd level support and you act as a point of escalation for the level 1 support team by providing advice, troubleshooting and training the team.

Are you the Engineer that we are looking for?

Own & Deliver automation tech debt for Infrastrucuture and Application services.
Conduct the POC ,Testing and Implementation on automation or application , OS upgrading related activity.
Platform: manage, configure and troubleshoot issues relating to Database, Windows, AWS resource, networking (VPCs, proxies and CDNs),
and administer high-availability clusters.
Specialize in systems (Database, operating systems, storage subsystems, networking), while implementing best practices for availability, reliability and scalability.
Knowledge of defining and monitoring system quality measures, including SLO and SLA.
Provide a solid foundation for building and maintaining successful SRE functions.
Work collaboratively with Application Management team to define infrastructure and deployment requirements;
be a sounding board and provide recommendations for engineering around Infrastrucuture and Application services
Be the driving force behind our Automation and Observability initiatives
Train and mentor, the Application Management team on Cloud related issues.
Be on an on-call rotation to respond to incidents that impact UnaVista platform availability and provide support to App Man during major incidents.
Build and maintain operational tools for deployment, monitoring, and analysis of Azure infrastructure.
Embed into SRE projects and on-call rotations to keep your skills sharp and stay close to the operational workflows and issues.
Build monitoring that alerts on symptoms rather than on outages.
Work on systems: edge cases, failure modes, behaviors, specific implementations.

Candidate Profile / Key Skills

Hands-on experience collecting Windows, DB performance data, analyzing, troubleshooting, and tuning.
Strong working knowledge on troubleshooting Cloud Infrastructure issues.
Experience with knowledge of SQL Server/ Equivalent RDBMS.
Programming skills: PowerShell or at least any Shell scripting background.
Collaborate and communicate asynchronously.
Exposure to DevOps.
Experience of using and implementing IT vendor products such as DataDog, Moosoft, Atlassian tool suite, Salesforce, ServiceNow.
Ability to work to tight deadlines and to function successfully under pressure.
Ability to work alone on projects/BAU work and deliver with minimum supervision where required.
Maintain good working relationships with stakeholders from within and external to the business.
Bachelor's degree or equivalent.

We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios. If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career.

We maximize each employee's potential through personal development and through a wide range of learning tools both formal and informal. We believe that remunerating our people with competitive salaries and a range of attractive benefits such as:

25 days' holiday per year
1 additional day off for your Birthday
Annual wellness allowance
Share Purchase Plan
Medical Health Insurance
Medical Subscription (preventive medical services)
Dental Coverage
Life insurance
Pillar 3 Private Pension
Meal Vouchers
Flexible Benefits
Bookster
Volunteering Events
Team Buildings

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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