Accounts Receivable – Senior Process Associate – German

We are Genpact. Transformation happens here!
With a startup spirit and 90.000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands – and we have fun doing it! Now, we’re calling all the rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us!

Genpact in Romania
We are #1 in TOP Best Employers 2019 in the BPO category. With more than 3.500 employees in our Cluj-Napoca and Bucharest offices, we are ranked as the largest employer and talent developer in the business services industry. Our service portfolio includes four big domains: Finance and Accounting, Procurement and Supply Chain, Collections and Customer Service and IT infrastructure Management.

A constantly growing company
In Romania, Genpact is constantly looking for talents to join our growing teams in Bucharest and Cluj-Napoca. We work exclusively with foreign language speakers for different roles such as Accounts Payable, Accounts Receivable, General Ledger, Customer Support, IT Support, Procurement and Order Management.

Why Genpact?
While working with Genpact, you will enjoy flexibility reflected in the balance between work and personal life, as well as work from home possibility. At the same time, you will have access to a lot of extensive learning programs like career mentorship and trainings tailored for skills and personal development.

What you should expect from Genpact?
In Genpact, we appreciate the efficient and fast decision makers, the ones that constantly come with fresh ideas and those who dare to apply their knowledge to solve real world challenges. For them, we always do our best to mix work with fun.

What Genpact expects from you?
As a Genpacteer, your DNA should be filled with high energy levels, innovation, courage and will to learn. And don’t forget: we think and dream in digital!

Work from an office built like a home!
In Bucharest, our office is located in Hermes Business Park (300 m from Pipera subway station). The whole building has been built to keep Genpacteers sharp and efficient thanks to the cozy lounges and social areas (6 state of the art relaxation rooms, 400 parking places, bicycle parking with showers, kindergarten, yoga studio soon).
In Cluj, the Genpact office is located in Riviera Business Center One & United Business Center (near Iulius Mall) and has 4.200 mp, 4 floors, 4 cafeterias and 2 relaxation rooms.

Now we offer the Work from anywhere option which give you the opportunity to work remote permanently for Genpact!

What are you waiting for? Apply now!

Graduate (Commerce, Business Administration)
• Relevant experience
• SAP ERP experience
• With relevant years of on hand Experience in credit risk, cash application
• Customer Billing process, Working knowledge in Letter of Credit, Payment terms
• Proficiency on Excel (Formulas, Filters, Lookups, Pivot etc.,)
• Customer Focus, Listening, Attention to Detail, Data Entry, documentation, multi-tasking abilities required
• Required language level for daily tasks: English C1+ German C1
• Personal culture and ability to deal with the client properly
• High motivation and ability to learn
• Ability to work under pressure in a multifaceted environment.
• Ability to be flexible and adapt to constantly changing priorities
• Builds and maintains effective internal relationships to assure successful business performance
• Resolves problems with partners quickly and efficiently, takes direction where needed

Contact with internal stakeholders (CSD, Bus, local Finance) for credit exposure alignment, issues, and escalations
• Cash Application, research unapplied cash, unidentified payment, Cash app report out
• Handling Collections, AR Dispute and Reporting
• Initiate collections for invalid disputes/ deductions and credit or debit note adjustment for a valid deduction
• Review and monitor AR ageing reports across in scope customers via ERP reports
• Auto - Manual billing - Dispatch and uploads of e-invoices to customers via customer portals i.e., Coupa, Tungsten, Ariba etc., e-mails, ERP

What can we offer?

• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional training and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Insurance, meal tickets, additional vacation days

As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.