SAP Support Consultant

Accesa is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea, Bucharest, Timisoara and 20 years of experience in turning business challenges into opportunities and growth.

A value-driven organisation, it has established itself as a partner of choice for major brands in Retail, Manufacturing, Finance, and Banking. It covers the complete digital evolution journey of its customers, from ideation and requirements setup to software development and managed services solutions.

With more than 1,200 IT professionals, Accesa also has a fast-growing footprint, establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology. Coming together in strong tech teams with a customer-centric approach, they enable businesses to grow, delivering value for our clients, partners, industry, and community.

With more than 1,200 IT professionals, Accesa also has a fast-growing footprint, establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology. Coming together in strong tech teams with a customer-centric approach, they enable businesses to grow, delivering value for our clients, partners, industry, and community.

Qualifications

Must have:

Successful studies in computer science, business informatics or
Alternatively, training in the IT environment, e.g. as an IT specialist (m/f/d)
Ideally, first relevant professional experience around SAP CML (loans) and IT operational processes - career starters are also welcome
Also advantageous: Practical knowledge of SAP R/3, SAP S/4 HANA, ABAP, job control, application monitoring and ITIL.
Persuasive personality with a high level of initiative, strong analytical skills and a process- and customer-oriented approach to work
quick thinking
Nice to have:

Infrastructure-near application knowledge in SAP end-of-life systems
Knowledge of the IT project management, Agile methodology
Experience collaborating with European and US customers
Good written and spoken German

Job Description
Your role

We are looking for an SAP Support Consultant who brings strong eye for business and client focus, as well as technical understanding.

Responsibilities

Ensure the smooth operation of SAP applications used in corporate management - in the event of a malfunction, prudent coordination of supporting IT colleagues
Active participation in projects for the further development of our applications, especially in technical tests, transition management and change coordination
Professional advice from our specialist departments
Answering inquiries - both from our customers and within the scope of projects
Identifying potential for improvement in order to constantly optimize our applications - in projects and in the course of small orders
Expert digitization of processes and thoughtful automation of job flows
Hybrid /Remote Familiarization with the team

Company Description

Part of the Ratiodata Group Germany, Accesa is a leading technology company headquartered in Cluj-Napoca. Over the past 16 years, the company has been establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology and want to have a measurable impact through their work.

A trusted partner for major brands in Retail, Consumer Goods, Manufacturing, and Automotive, Accesa helps businesses embrace flexibility, adaptability and evolution within their digital journey, through a large spectrum of tailored IT services, leveraging mainstream, niche, as well as legacy technologies. With more than 700 IT professionals in its 20+ competence centres, Accesa is building a distinctive people-first culture that enables their people to thrive, their clients’ business to evolve and end users to succeed.

Your team

The SAP team is diverse both in backgrounds, areas of expertise, and levels of seniority, including members with over 15 years of professional experience. Our skill sets in technologies and frameworks varies from ITIL expertise to cloud management and project coordination.

About the project

Our team has been delivering  quality administration and consultancy services for the last 8 years and partnering up with a series of major retail and manufacturing brands from the Germany.  As is the case throughout various industries, SAP systems are considered business critical, and it is our job to ensure the proper functioning of systems for our stakeholders. The sheer breadth of the landscapes we handle, learn or perfect range from day to day SAP system operations, to large and complex tasks such as greenfield installations and cloud migrations. 

Real impact one step at a time

Considering that it is a new account and project, you will have the opportunity to build a relation with our main stakeholders, explore their culture and adjust our services to bring added value.

Professional opportunities

Alongside performing day to day tasks, you’ll have the opportunity to improve both your technical skills (by working with different tools and platforms) and your soft skills (by taking part in multiple trainings).

Community insights

Accesa's community is structured in Competence Areas, both technological and best practices related, aiming to improve our way of working and have a clearer vision of the tools, principles and technologies we're working with.

You will have the opportunity to be an active member inside and outside the organization. You will also be an enabler for knowledge sharing inside and between communities, in order to keep the community up to date with the technology evolution and innovation.