Technical Solution Analyst - SME @ ING Hubs Romania

Discover ING Tech  We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies.   Formerly known as ING Tech, as of 2022 we provide borderless services with bank-wide capabilities under the name of ING Hubs Romania and operate from two locations: Bucharest and Cluj.   With the help of 1400 engineers, risk and operations professionals, we offer 150 services in tech, non-financial risk & compliance, audit and retail operations to 24 ING units worldwide.  Our tech capabilities remain the core of our business, with more than 1100 colleagues active in Data Management, TouchPoint Channels & Integration and Core Banking.  We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged. Work ethics, honesty and knowledge sharing are key to our teams and we’re always looking for like-minded people.  Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania: 

• At ING, software and soft skills are equally important | 78% of our IT colleagues agree 
   

The Mission  The Small and Medium Enterprises (SME) Project has the aim to digitally transform the value proposition and service model offered to our Business Banking clients.   The Technical Solution Analyst (known as Feature Engineer within ING Group) has to clarify the technical solution requirements within multiple projects (squads). In this role, you will work closely together with the domain/enterprise architect, technical leads, Product Owner, and other Feature Engineers, by contributing to the tech strategy & vision within the customer domain for Retail and Business Banking.  Our feature squads are able to fulfil internal consumer needs in a one-stop-shop-way, by understanding the customer journey, changing the API, updating the front end, and fully productizing the new product feature. 
  Your day to day*  Even if you’ll start your day from the comfort of your home or drink your morning coffee in our office’s garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities: 

• Together with other stakeholders (architect, IT Lead and Product Owner), convert market developments and customer feedback into concrete and usable capabilities for ING with a delivery roadmap 
• Contributing alongside with the IT architects in the creation and review of the design decisions 
• Translate the functional and non-functional requirements into Feature blueprints considering the Architecture design decisions, making the features “ready for implementation” and breakdown into user stories 

• Manage cross-squad dependencies to ensure an end-to-end delivery and support them in the delivery process 

*Considering that you’ll work closely with other teams from the ING group, occasional international travel might be required 
  What you’ll bring to the team 

• Experience: at least 4 years of experience in translating target architecture into a practical delivery roadmap in an Agile environment 

• Tech stack/ Knowledge of the following concepts/ technologies: 

• Mandatory: 

• Microservices  
• Web-based solutions 
• REST APIs  

• Kafka 
• System design (experience with designing microservices architectures) 

• Nice to have: 

• SQL / NoSQL databases 
• Docker 

• OpenShift 
• Understanding of web security principles and practices  

• Foreign languages: English (advanced) 
• Education: nice to have Bachelor’s Degree (or higher) in an IT related field 
   

What’s in it for you 

• Annual Performance Bonus up to two salaries  
• Extra vacation days depending on the total length of working experience  
• Flextime – our own way of working 
• Monthly budget on Benefit platform 

• Growth opportunities 

• Defining a clear career path on short/ mid/ long term and identify the competencies you need to build/ develop to reach the next level: vertically – towards a managerial position or horizontally – towards an expert or architect level, locally or globally 
• Internal mobility is encouraged 
• Possibility to access International Short-Term Assignments or Long-Term Assignments  
• Upskilling/ reskilling programs 

• Learning & Development opportunities 

• Annual training & certifications budget 
• Pluralsight & e-learning platforms 

• CSR activities: tree planting, coding lessons for teenagers etc.