Danish CS Job role in Athens, Greece - Relocation Provided!

Employer: DK Global Recruitment
Domain:
  • Quality Control
  • Customer Support - Client Service
  • Telecommunication
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Abroad
  • Updated at: 06.02.2023
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    Requirements:
    • Fluent Danish and English
    • Technical background/troubleshooting skills & familiarity with technology
    • Adaptability to fast-paced work environments
    • Customer oriented approach that is capable to match the brand’s reputation
    • General technical/troubleshooting skills and a natural curiosity-driven personality

    Responsibilities

    How about being the single point of contact for your client? Whether it is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe. How can you make a difference? Understand your customer's needs and exceed their expectations with a friendly and can-do attitude.
    Responsibilities:
    • Troubleshooting any problems clients may have via telephone, e-mail or chat
    • Provide information about products & Services to the customers over the phone
    • Escalation and rerouting of the issues to other departments if required to do so

    Other info

    Relocation package for the candidate coming from abroad:
    • Flight ticket booked by the company
    • 2 weeks of free accommodation at a company hotel (breakfast included)
    • Taxi transfer from the airport
    • Support in finding an apartment to rent
    Benefits:
    • Excellent Salary
    • Flight ticket provided to Athens
    • Taxi pickup service from the airport
    • 2 weeks free hotel accommodation (breakfast included)
    • Free Greek language courses
    • Monthly performance bonus
    • 175% day salary if work on Sunday or Greek holidays
    • Overtime paid
    • 2 extra full salaries paid per year (pro rata)
    • Training provided (paid)
    • International working environment
    • On-site canteen (discounts for employees)
    • Welcome event

    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.