Product Owner - SOR

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 5000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

We are Actuaries, Business Analysts, Finance Experts, Consulting Managers, HR People, Communication Professionals; Operation Engineers and Insurers; we are daughters and sons, mothers and fathers.

Our people are what matter most, rooted in our values, and we strive to continuously evolve, improve, and create a superior client experience while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.

Job role

Product Owner – System of records with AGCS. AGCS Front Office portfolio started a journey to build a Front Office Platforms for Underwriters and Claim Handlers to manage their underwriting and claims processes. The Front Office platforms allow AGCS’s globally spread underwriters or claim handlers to capture the data and manage the lifecycle. The platforms support new business, servicing and claims handling of international insurance businesses across corporate, specialty and mid corporate lines. The Platform consists of broadly two major architecture components namely – Front End and a Central Database, which is also called SOR (System of Records) in representing the backend part of Front Office applications.
Pega System’s PRPC (Pega Rules Process Commander) was chosen as a target platform for implementing front end layer. This will act as a composite application layer to engage with users to capture, process and surface the information set as appropriate for the context of user and processing stage of the underwriting or claims handling.
Central database is a layer to store the information processed from Front end with a versioning feature to support the lifecycle of new business, servicing and claims handling.

Responsibilities

• Responsible for maximizing the value of the product (SOR application)
• Prioritizes and manages the Product Backlog, including clearly expressing Product Backlog items, ordering the items to best achieve goals and missions, representing the desires of the stakeholders in the Product Backlog and ensuring that the Product Backlog is visible
• Regularly provides updates and creates transparency towards the customer on what the Scrum Team will work on next
• Ensures that the Team understands the backlog items to the needed level
• Ensures that product increments are delivered in high quality and iteratively considering customer and stakeholder feedback thus ensuring continuous product improvement
• Clearly points out and provides solutions for product related impediments
• Collaborates with other Product Owners
• Operates within an agile delivery organization fulfilling the tasks/ responsibilities of a Service Integration Manager using agile principles and practices
• Develops cost-effective IT services that contribute to the overall Allianz Technology service portfolio
• Participates in the definition of key indicators and relevant parameters, e.g. cost per service, quality, capacity, business continuity and IT security, their monitoring and also ensures the overall alignment and compliance with IT standards and processes
• Liaises with technical and / or delivery experts or respective service providers to ensure the services are balanced between both standard solutions and customer needs
• Coordinates, monitors, steers and continuously improves the services / service delivery according to service lifecycle management

Requirements
 

• Having an Agile mindset
• Critical Thinking generated by observation, experience, reflection, reasoning, and communication
• Applying analytical thinking, methodological and conceptual skills
• Understanding relevant products , processes and services and the lifecycle of the service/s
• Living the four Allianz People Attributes: Customer & Market Excellence, Collaborative Leadership, Entrepreneurship and Trust
• Having strong business knowledge.
• Profound knowledge of the customer, market and competitors.
• Higher education degree in business administration, change management, economics, IT or comparable education
• Relevant work experience in leadership, management, and relevant areas

Skills

• General knowledge of IT based infrastructure and application platforms
• Experience with cloud providers like AWS, Azure
• Experience at least with some of technologies: Openshift, Kubernetes, Docker, Jenkins, Ansible, ELK-Stack, Prometheus, Grafana, GitHub
• Trained/certified in agile framework (Scrum / SAFe)
• IT Professional experience (ideally financial services sector) (5-7 years of experience)
• Experience in managing projects/tasks in a global environment (5-7 years of experience)
• Technical experience with cloud technologies (5-7 years of experience)
• International work experience / worked abroad
• Good communication and presentation skills (expertise: advanced)
• Ability to understand and interpret business needs and associated technical requirements (expertise: advanced)
• Ability to work strategically with focus on the targets (expertise: advanced)
• Experience in participating projects and tasks in a global environment with multicultural teams; Take over main tasks as technical lead within projects (expertise: advanced)

Benefits Come to the Allianz side! We have attractive compensation and incentives:

• Fixed salary compensation along with fixed benefits.
• Flexible benefits that can be individually customized, so that they best suit your needs.

Fixed Benefits - We place people at the core of what we do, this is why we are committed to your personal wellbeing and professional growth.

• Additional vacation days (work tenure, Allianz tenure, special events, Paid day for child medical check-up)
• Rewards and Recognition Program (Team Excellence Award, Anniversary Awards, Above & Beyond Awards, Thank you for your contribution!)
• Complete training curricula available (tailored courses)
• International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.)
• Comprehensive Leadership Programs
• All you can learn with LinkedIn Learning!
• German Language Courses for any level
• All you can read with Bookster!
• Employee Referral Program
• Exclusive Deals & Discounts
• Share Purchase Plan
• Allowances for special events (Birth Allowance, Losing a Family Member)
• Parking lot (limited parking spaces, reservation system)
• Open cafeteria on each floor (coffee, tea, water, fruits)
• Relaxation areas (on each floor) & Gaming area
• Flexible working program

FlexiBenefits - We care about the performance of our employees and we know it can only be reached by ensuring your proper work-life balance.

• Medical services
• Private pension
• Internal Tourism
• Smart Experiences
• Meal Tickets
• Transportation vouchers
• Cultural events
• Telemunca
• Gifts and giveaways
• Donations

The personal information that you may provide to us (including sensitive information) may be provided to Hiring Managers for the purposes of assessing your suitability as a candidate. Only suitable candidates will be contacted. All applications will be treated with confidentiality.