Talent Acquisition Expert

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our world-class workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Who are we looking for?

- Minimum 2 years of experience in a similar role and dealing with high volumes
- Previous experience in a contact center or BPO industry is considered a plus
- The ability to develop strong communication channels with external candidates and a variety of internal managers over multiple business lines.
- Must be highly adaptable and have the ability to manage the requisition load that is cyclical and fast paced
- Adaptable to changing priorities and interface with all levels of management
- Excellent verbal and written communication skills in English

What is your mission?

- Work closely with Talent Acquisition Manager and hiring managers from TDCX Europe to identify staffing needs and determine best recruiting practices to attract the most highly qualified candidates
- Perform a variety of professional and administrative recruiting activities such as: job opening, job posting, sourcing, screening, interviewing, assessing, and selecting qualified employees to effectively meet the organizations staffing requirements
- Maintain the Applicant Tracking System (ATS) candidate records; create and run weekly tracking reports.
- Maintain strong relationships with community organizations to identify new sources of local talent and to promote TDCX as a partner in the community.
- Know the pulse of Recruiting as an industry and willing to always learn more. Stay abreast of the latest developments, best practices and trends in Recruiting
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Top Reasons to work with TDCX

- Attractive remuneration, great perks, and performance incentives
- Medical Subscription
- World-class workspaces, right next to Pipera subway station
- Free coffee and tea at the office
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore and #BeHappier at work
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards