Order Support Specialist with French(Work from office)

Employer: TELUS Digital
Domain:
  • Customer Support - Client Service
    • Job type:: full-time
    Job level: 0 - 1 an experienta
    Location:
  • BUCURESTI
    • Updated at: 24-05-2025
    Remote work: On-site
    Apply without a CV Apply with LinkedIn Register with Facebook

    You can apply to this ad only with your hipo.ro account, without creating a CV.
    Completing the web form for a new account on hipo.ro takes 2 minutes or you can import your data from Facebook or Linkedin.

    You have to be:

    • Fluent in French(B2-C1) and Medium level of English (B2)
    • Availability for a full-time schedule, Monday - Friday, 10:00 - 21:00
    • Previous interactive customer service experience
    • Solutions driven with strong critical thinking skills
    • Strong customer service orientation with an upbeat, people-minded personality and a willingness to go above and beyond for every customer
    • Innate desire to learn more about the product/service in order to better assist customers
    What you will have to do:
    • Availability for work from the office in Bucharest 
    • Reply to inbound customer inquiries in a call center environment (calls, e-mails, chat)
    • Process orders, provide product information and troubleshoot basic equipment issues
    • Confidently make product and service recommendations tailored to customers’ needs/wants
    • Build professional relationships and rapport with customers in order to deliver exceptional customer experiences
    • Consistently perform well within a fast-paced and constantly changing environment
    • Contribute to a diverse team
    • Have ability and willingness to tend to any other tasks as assigned


    We offer:
    • Stable job - permanent labor contracts
    • Above-average fixed salary, performance bonuses
    • Monthly meal tickets
    • Public transportation and gym subscriptions reimbursement, after the trial period
    • International career - paid training and international career opportunities
    • Multilingual exposure - improve your spoken and written language skills
    • Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
    • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
    • Private medical insurance coverage
    • Special discounts across a variety of Banks, Telecoms, Gym & Fitness centers and more

    Benefits

    • Performance bonus
    • Medical subscription
    • Gym membership
    • Trainings
    • Courses
    • Certifications
    • Bookster subscription
    • Transport cost reimbursement
    • Extra days off
    • Flexible work schedule
    • Fun / Relax Area
    • Meal vouchers

    Apply to this job Apply with LinkedIn Register with Facebook

    You can apply to this ad only with your hipo.ro account, without creating a CV.
    Completing the web form for a new account on hipo.ro takes 2 minutes or you can import your data from Facebook or Linkedin.

    Job-uri similare care te-ar putea interesa:
    Order Support Specialist with German & English from Office

    Aplica fara CV
    BUCURESTI,

    Account Management Specialist with Italian & English (Hybrid)

    Hybrid

    Dispatch Specialist with Dutch

    Aplica fara CV
    Hybrid

    Vezi job-uri similare ( 129 )
    Locuri de munca Customer support - Client service
    Locuri de munca TELUS Digital ( 18 )