L1 Support Agent with French

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Employer: SalesConsulting
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • nationwide
    Updated at: 06.03.2023
    Job remote: On-site
    Short company description

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)


    • Fluency in French (B2/C1) and English (B2/B1) - both in verbal and written communication
    • Min. 6 months of experience working on a similar role, would be a plus
    • Strong PC and internet navigation skills
    • Very good cusromer service skills
    • Attention to details and problem-solving skills
    • Strong communication skills and client relationship management skills
    • University graduate


    • Working with different operating systems from the IT industry
    • Resolving known Customer issues resorting to knowledge or product user guides and available materials
    • Providing assistance with software instalation for licence users for different operating systems (Windows, MAC, Apple)
    • Answer to technical questions from the customers related to a wide range of products

    Other info

    • An amazing training experience from day one, where you will be trained and supported extensively to ensure your success
    • Growth / Promotion possibilities within the company
    • Attractive salary package
    • Welcome bonus for joining the company
    • Private medical healthcare
    • Monthly Meal tickets
    • Referral bonus
    • Sport activities & goods
    • Christmas & Easter Vouchers
    • Work remotely from Romania
    • Full time position, with 40 hours per week, Monday - Friday