L1 Support Agent with French

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

• Fluency in French (B2/C1) and English (B2/B1) - both in verbal and written communication
• Min. 6 months of experience working on a similar role, would be a plus
• Strong PC and internet navigation skills
• Very good cusromer service skills
• Attention to details and problem-solving skills
• Strong communication skills and client relationship management skills
• University graduate

• Working with different operating systems from the IT industry
• Resolving known Customer issues resorting to knowledge or product user guides and available materials
• Providing assistance with software instalation for licence users for different operating systems (Windows, MAC, Apple)
• Answer to technical questions from the customers related to a wide range of products

• An amazing training experience from day one, where you will be trained and supported extensively to ensure your success
• Growth / Promotion possibilities within the company
• Attractive salary package
• Welcome bonus for joining the company
• Private medical healthcare
• Monthly Meal tickets
• Referral bonus
• Sport activities & goods
• Christmas & Easter Vouchers
• Work remotely from Romania
• Full time position, with 40 hours per week, Monday - Friday