Technical Support with French

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

Fluency in spoken and written: French (B2/C1) and English (B2/B1)
Strong communication, interpersonal and client relationship management skills
Accuracy, research skills and attention to detail
Good active listening
Ability to anticipate and solve problems;
Teamwork skills
University graduate
PC skills
Customer service skills.

Responsibilities:

Support the software installation and deployment activities for license users across Microsoft Windows and Apple MAC operating systems.
Support the how to and technical questions from Customer for entire range of client products serviced in the queue.
Resolve known Customer issues through the use of a knowledge base, direct use of product and operating systems, product user guides, and other reference materials that may be available.
Functional understanding of different operating systems and platforms.

What's in it for you?

An amazing training experience from day one, where you will be trained and supported extensively to ensure your success
Growth / Promotion possibilities within the company
Attractive salary
Private medical health care
Monthly Meal tickets
Referral bonus
Sport activities & goods
Christmas & Eastern Vouchers
Work remotely from Romania
Full time position, with 40 hours per week, Monday Frida