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STORE TRAINER
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Employer: | Notino |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 29.12.2022 |
Remote work: | On-site |
Notino, una dintre cele mai importante companii europene de e-commerce din industria frumuseții din Europa.
Fondat în 2004, Notino s-a impus rapid ca un magazin online de încredere pentru cosmetice, parfumuri și produse de îngrijire personală.
- min. 1 years in the Retail & Sales Industry (ideally including Retail shop floor background)
- previous experience in training departments and/or in roles where training and developing others was part of the work scope
- english at level B1
- passion for beauty brands and storytelling
- strong desire to learn and to self-develop
- quick to absorb and apply new information
- ability to adapt style and methodology to meet the audiences needs
As a Store Trainer you would influence business results through effective delivery of onboarding new Beauty Consultant. Through training sales techniques, product knowledge, process knowledge for team and individuals. Your job would be create a positive learning environment/ culture in the store.
Role:
- act as a Store Trainer (80%) & act as a Beauty Consultant (20%)
- conduct onboarding training sessions for new BC (product and processes)
- co-responsible for the store´s results (fulfillment of KPIs and individual goals) - responsible for set, update and following training calendar
- act as a partner for the Store Manager and Area Retail Trainer
- responsible for implementation of new processes and other activities
- deliver/ facilitate one-to-one, classroom, meeting, in store training
- maintain updated records of training Score cards of staff performance
- advise Beauty Consultant how to upsell products and services
- observe how other BC interact with customers to identify areas of improvement
- determine training needs both for individuals and teams
- provide effective recommendations and solutions to meet KPI
Every store needs a perfectly trained team. As a STORE TRAINER, you will be responsible for this.
You will train and develop the team directly at the store.
We are the largest beauty e-commerce store in Europe.
However, it has been a long time since we have been just an e-shop. We are gradually expanding our chain of brick and mortar shops where our beauty consultants will always advise you on how to choose exactly what you need and will be happy to show you our current bestsellers and new arrivals. From the beginning, we have been striving to be tech-savvy. Today we are using advanced technologies in our shops as well, thus interconnecting the world of online shopping with a personal experience. You can find our shops in the capitals and big cities in the Czech Republic, Slovakia, Poland, Hungary, Austria, Romania, Bulgaria and Ukraine.
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