Junior HR Generalist with Polish

British American Tobacco is a leading tobacco group, with brands sold in more than 200 markets. We employ more than 57,000 people and, with over 200 brands in our portfolio, we make the cigarette chosen by one in eight of the world’s one billion adult smokers. We hold robust market positions in each of our four regions – Americas; Asia-Pacific; Eastern Europe, Middle East and Africa; and Western Europe – and we are leaders in more than 60 markets.

Experience Required

• Preferred: 1.5+ years HR experience Technical / Functional / Leadership Skills Required
• MS Office package acumen
• Problem Solving skills - diagnoses, negotiates and orchestrates the solutions to solve business problems;
• Excellent verbal and written communications across different audiences and channels.
• Knowledge of the systems and technologies used (SuccessFactors - Employee
• Central, Case Management System, Knowledge Management System etc) will be a plus.
• Knowledge of HR policies and processes, interpretation of information necessary to provide support or resolve transactions;
• Customer Service - provides services necessary to meet customer needs, identifies continuous opportunities to deliver services with a professional result and good quality;
• Problem Solving - identifies, negotiates and coordinates the solutions needed to solve problems

ACCOUNTABILITIES:

• Responsible for solving requests within the Personnel Administration and Data Management area and providing replies to employees and line managers’ standard queries related to the specialist’s area of expertise
• Provides Personnel Administration professional expertise and makes sure all HR administrative processes are performed and aligned with the standard operating procedures
• Provides generalist HR advice and guidance on HR policies, processes and general queries, acting as the first point of contact for BAT employees where self-service is either unavailable or where the query cannot be resolved through the available self-service channels;
• Replies to queries, solves assigned tasks, escalates cases if needed