Junior Accounts Receivable Associate

At Kellogg Company we have a vision of enriching and delighting the world through foods and brands that matter; with the purpose of nourishing families so that they can flourish and thrive.

Our Vision is to enrich and delight the world through foods and brands that matter.
Driven by our consumers, this is what we aspire to become and want to be on our best day.

Our Purpose is nourishing families so they can flourish and thrive.
This is why Kellogg exists, the role we play in the world and how we deliver our Vision.

Our company is a place where innovation lives on, where we never stop learning and where we’re excited about tomorrow. In 2014, we started an exciting transformation journey towards Global Business Services. GBS is a new global function at Kellogg that is helping to drive growth by simplifying work and innovating processes so that our team worldwide can focus on making and selling great food.

Our GBS Service Centre for Europe is located at Floreasca Business Centre (adjacent to Aurel Vlaicu Metro) and now we want you to join us as we continue our growth in Romania. Be part of a dynamic team, with career progression opportunities.

YOUR RECIPE FOR SUCCESS
• University Degree or equivalent
• Fluency in English
• Customer relationship management experience
• Computer skills and MS Office
• Excellent verbal and written communication skills
• Deep analytical and problem solving skills
• Strong negotiation and decision making skills
• Ability to work in a team environment
• Ability to manage multiple and sometimes conflicting priorities and specific time constraints

HERE'S A TASTE OF WHAT YOU’LL BE DOING

Customers and Operations
• Serve as ITC point of contact for assigned customers
• Maintain a full understanding of customers’ strategies, policies, and key personnel, as well as Kellogg’s terms of sale, internal policies, and key personnel
• Accurately investigate, validate and support the resolution of open deductions within agreed timeframes, based on the available documentation
• Ensure deductions are closed appropriately, following the current deduction process and the financial policies.
• Code deductions to the correct reason code, according to the paperwork provided from the customer
• Ensure consistent application and adherence of all Kellogg ITC policies, including GAAP, SOX, and audit requirements as well as adhere to agreed Service Level Agreements (SLAs)
• Maintain a constant focus on achieving and surpassing established metrics
• Proactively partner with internal and external customers to identify trends and resolve ITC issues

Capability-Building and Innovation
• Build individual skills and capabilities through learning opportunities such as training courses and on-the-job training; strive to be a process champion or expert
• Contribute to the overall learning through sharing of best work practices and peer-to-peer coaching
• Support implementation of improvements for process efficiency, quality and control KPIs
• Work on special projects and continuous improvement initiatives; identify opportunities to make the processes more effective
• Participate in pilots or service rehearsals before major changes are implemented; conduct system testing for technology upgrades

With our extensive benefits package including flexible working and new for 2022 – ‘Locate for your day’ which enables you to take control of your work/life balance, we really have our people at the heart of the business.
We strive to create a world where people are not just fed but fulfilled and a workplace where everyone can voice their opinions and are empowered to be their true selves. It’s each and everyone’s unique flavour that make up Kellogg’s recipe for success and the diversity of ideas, experiences and beliefs that fuel our future ready momentum and embolden our make it happen culture.
We are a diverse Employer, a foundation member of the Leading Executives Advancing Diversity (LEAD) Network, dedicated to meaningfully accelerate gender parity and drive inclusion in the European retail & Fast-Moving Consumer Goods value chain and we are committed to reaching 50:50 gender representation for all leadership level roles by 2025