Customer Service Representative with German

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

Do you have experience in customer service area?
Do you consider yourself a person with good communication skills?
Do you believe patience and empathy are your stronger suits?
If the answer is JA! , we are looking for you!
We are currently recruiting amazing, native or near native German speaking Customer Service Representatives for one of our biggest clients.

If you are/ you have:
Native or near native knowledge of German language with excellent skills both in writing and speaking.
Experience with working in a customer service environment.
Able to work from our office in Sibiu and in a hybrid system as well
Able to listen, connect and solve the problems of our customers
Able to quickly adapt to change with a positive and enthusiastic attitude
A friendly attitude and you are proactively involved in assuring the happiness of the customers.
A fast thinker and have the ability to resolve situations as they come on the spot with focus on attention to details
Respect for the company s rules and regulations regarding the handling of data
A good knowledge of IT programs as well as fast fingers for typing

If you love/ like:
Helping customers using different channels, assisting them with solutions, counseling and offering information about banking and automotive fields
Being part of an amazing international team
Learning new things every day and finding different ways to solve problems
Supporting your team performance by giving and receiving constructive feedback.
Being a reliable member of the team, collaborating and being proactive (people skills is also a nice touch)

Our Offer:
Competitive salary
Hybrid work schedule
Attractive rewards and additional performance based bonuses
Annual fixed bonuses
Full private medical insurance & discounted prices for the dependents of the employee
Lunch vouchers
Child birth support
Online library access for passionate book readers
Various discounts for gym classes & other recreational activities
Multicultural and enthusiastic work environment

Looking forward to hearing back from you!