CRM Marketing Specialist

Help Net este organizația care știe că succesul depinde în primul rând de oamenii pe care îi are și de calitatea serviciilor oferite pacienților.
În echipa Help Net, valorile care ne ghidează sunt: ​​respect, inițiativă, încredere și responsabilitate. Dacă te identifici cu aceste valori și crezi în Bine, te asteptăm in echipa Help Net.

Vino la Bine! Construiește-ți o carieră din a face bine!

• A bachelor's degree in marketing, communications or a related field;
• A minimum of 3 - 5 years of experience as data mining, CRM specialist or similar work experience;
• Experience with working with CRM tools & Direct Marketing tools is a plus;
• Experience with business intelligence tools is an asset;
• Proficient with Microsoft Office suite;
• Analytical and strategic thinking;
• Ability to discern meaning from patterns and spot trends from data;
• Good problem-solving abilities and excellent communication skills;
• English - fluent (minimum B2 level)

• Coordinate & set-up & manage direct marketing campaigns (cross sell, upsell, retention, renewal and new business campaign) in line with loyalty strategy;
• Support in loyalty strategy development process;
• Management of all external agencies and involvement within the direct marketing activities: e-mail; SMS, direct mailing;
• Coordinate the reporting KPI’s of loyalty program
• Support in reading & assessment & generate insights based on customer behaviour KPI’s evolution;
• Develop all materials used in direct communication with clients (scripts, SMS, letters, other necessary materials);
• Assist Loyalty Manager to determine targeting, strategies, campaign priorities, and strategic evolution.