Customer Development Specialist with Italian-Hybrid

Employer: Genpact
  • Acquisitions - Logistics - Supplies
  • Insurances - Financial Intermediaries
  • Banks - Financial Institutions
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Cluj Napoca
  • Updated at: 30.11.2022
    Short company description

    We are Genpact. Transformation happens here!
    With a startup spirit and 90.000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands – and we have fun doing it! Now, we’re calling all the rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us!

    Genpact in Romania
    We are #1 in TOP Best Employers 2019 in the BPO category. With more than 3.500 employees in our Cluj-Napoca and Bucharest offices, we are ranked as the largest employer and talent developer in the business services industry. Our service portfolio includes four big domains: Finance and Accounting, Procurement and Supply Chain, Collections and Customer Service and IT infrastructure Management.

    A constantly growing company
    In Romania, Genpact is constantly looking for talents to join our growing teams in Bucharest and Cluj-Napoca. We work exclusively with foreign language speakers for different roles such as Accounts Payable, Accounts Receivable, General Ledger, Customer Support, IT Support, Procurement and Order Management.

    Why Genpact?
    While working with Genpact, you will enjoy flexibility reflected in the balance between work and personal life, as well as work from home possibility. At the same time, you will have access to a lot of extensive learning programs like career mentorship and trainings tailored for skills and personal development.

    What you should expect from Genpact?
    In Genpact, we appreciate the efficient and fast decision makers, the ones that constantly come with fresh ideas and those who dare to apply their knowledge to solve real world challenges. For them, we always do our best to mix work with fun.

    What Genpact expects from you?
    As a Genpacteer, your DNA should be filled with high energy levels, innovation, courage and will to learn. And don’t forget: we think and dream in digital!

    Work from an office built like a home!
    In Bucharest, our office is located in Hermes Business Park (300 m from Pipera subway station). The whole building has been built to keep Genpacteers sharp and efficient thanks to the cozy lounges and social areas (6 state of the art relaxation rooms, 400 parking places, bicycle parking with showers, kindergarten, yoga studio soon).
    In Cluj, the Genpact office is located in Riviera Business Center One & United Business Center (near Iulius Mall) and has 4.200 mp, 4 floors, 4 cafeterias and 2 relaxation rooms.

    Now we offer the Work from anywhere option which give you the opportunity to work remote permanently for Genpact!

    What are you waiting for? Apply now!


    - Knowledge of Italian and English at the level of min. B2;
    - Experience in creating forecasts (min. 1 year);
    - Good knowledge of MS Excel (min. intermediate level);
    - Knowledge of at least one of the 3 systems mentioned: SAP, TPO, TPM (or similar functionality of another ERP tool);
    - Highly developed analytical skills;
    - Self-discipline and accuracy;
    - Developed communication skills (for the purposes of cooperation with management and internal departments of the company).



    - Activities related to forecasting market trends that may affect the value of sales of FMCG products and the company's profit and loss account;
    - Close cooperation with the sales department (in terms of informing about planned promotional campaigns for specific product groups);
    - Using historical data and current information from the environment, working on such tools as SAP and MS Excel;
    - Creating a monthly and weekly sales forecast broken down by product categories (chemicals, cosmetics, food products);
    - Tracking market trends based on the activities of competitors in the environment (controlling the demand for specific product groups).

    Other info

    We can offer:
    - Attractive salary;
    - Stable job offers - employment contract;
    - Work in a multicultural and diverse environment with employees from over 30 countries;
    - Meal tickets: 20 RON/ worked day, paid monthly,
    - Private Medical services with Regina Maria, covered by Genpact,
    - Life and disability insurance with Metropolitan Life up to 10.000 Euros,
    - Additional holidays dependent on your tenure in the Company – up to 6 additional days,
    - LifeWorks full-service Employee Assistance Program.

    RO: Acest job este deschis si candidatilor din Ucraina;
    EN: This job is open to candidates from Ukraine;