Support Engineer with French

Angajator: ALTEN Romania
  • Customer support - Client service
  • Inginerie
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Actualizat la: 03.12.2022
    Scurta descriere a companiei

    ALTEN Romania, part of the international ALTEN Group - with a unique position as Leader in IT & Engineering Consulting, provides support for its clients’ development strategies in the fields of innovation, R&D and IT systems since 1996. The company comprises 2 divisions specialized on its core capabilities: ENGINEERING and IT. These two divisions are: ALTEN TECHNO and ALTEN KEPLER.


    You will surprise us with some skills:

    • Experience in a similar position;
    • Bachelor`s Degree in Engineering;
    • French at an advanced level;
    • Catia, FEA, and mechanical engineering;
    • Knowledge of English would be a plus.


    About our open position:

    • Providing technical assistance for users in France of specific computing applications.

    A typical day might include the following:

    • Assuring application technical support for end-users using email, phone, and online chat;
    • Providing support for FEA departments;
    • Ensuring application testing after updates or modifications;
    • Escalating to L2 the customer tech problems that can't be handled.