Support Engineer with French
ALTEN Romania, part of the international ALTEN Group - with a unique position as Leader in IT & Engineering Consulting, provides support for its clients’ development strategies in the fields of innovation, R&D and IT systems since 1996. The company comprises 2 divisions specialized on its core capabilities: ENGINEERING and IT. These two divisions are: ALTEN TECHNO and ALTEN KEPLER.Cerinte
You will surprise us with some skills:
• Experience in a similar position;
• Bachelor`s Degree in Engineering;
• French at an advanced level;
• Catia, FEA, and mechanical engineering;
• Knowledge of English would be a plus.
About our open position:
• Providing technical assistance for users in France of specific computing applications.
A typical day might include the following:
• Assuring application technical support for end-users using email, phone, and online chat;
• Providing support for FEA departments;
• Ensuring application testing after updates or modifications;
• Escalating to L2 the customer tech problems that can't be handled.