Customer Advisor with French & English Bucharest
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Webhelp is a 100 000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage.
Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 55 countries and more than 220 customer experience hubs. In the last four years alone, our revenues have grown by more han 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
Service-oriented approach with great communication skills
French & English language proficiency
High attention to details and patterns
Proactive and great team player
Create excitement around Client’s products and offer information to Customers about their accounts
Provide solutions to Customers’ issues in order to deliver an excellent experience and create brand engagement
Get involved in developing new processes as you will be part of our exciting new project from the beginning
Keep on learning and advancing your career through our continuous developement programs
We offer you great income and a pleasant working environment
We want you to be successful and to ensure you maximize your earnings, you will receive full training and support.