Customer Support with French - Fresh graduates

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Employer: Lugera & Makler
Domain:
  • Customer Support - Client Service
  • Telecommunication
  • Tourism
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Cluj Napoca
  • Updated at: 10.01.2023
    Remote work: On-site
    Short company description

    ...enthusiastic and outstanding! ... helpful and present! ...young and smart!... ah, almost forgot:
    also good-looking!...

    This is in a nutshell the Lugera team in Romania.

    A bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!

    We started with hope in our souls and a smile on our faces when many others were there, way ahead of us.
    We managed to make our voice heard out loud and the warmth of our hearts touched each and every recruitment we accomplished... why? ...because we are caring people, driven by the power of
    “WE CAN DO IT!”

    And you know what? We continue this way! And Lugera Republic is whatever republic should be: smiles on every face, glamour on every "street", laughter and success in every "building"!

    Everyone who applies for a Lugera job is officially a citizen of our republic!

    Requirements

    High school or Bachelor's degree;
    No previous experience required;
    Very good interpersonal and client relationship management skills;
    Very good communication skills;
    Fluency in spoken and written - French (B2/C1) and English (B2/B1);
    Knowledge of Microsoft Office.

    Responsibilities

    Managing online requests and bookings for Hotel, Rail, Car for French customers;
    Processing bookings using client specific applications and any other systems or tools required to complete the tasks;
    Communicating with the client through phone, chat or email to ensure timely processing of booking requests;
    Sending booking confirmations to the concerned departments;
    Updating the systems with relevant information.

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