Inside Sales Representative with Italian

Microchip Technology Inc. is a leading provider of embedded control applications. Our product portfolio comprises general purpose and specialized 8-bit, 16-bit, and 32-bit microcontrollers, 32-bit microprocessors, field-programmable gate array (FPGA) products, a broad spectrum of high-performance linear, mixed-signal, power management, thermal management, radio frequency (RF), timing, safety, security, wired connectivity and wireless connectivity devices, as well as serial Electrically Erasable Programmable Read Only Memory (EEPROM), Serial Flash memories, Parallel Flash memories, and serial Static Random Access Memory (SRAM). We also license Flash-IP solutions that are incorporated in a broad range of products.

Effective written and fluent verbal communication skills in English and Italian; other European language skills would be a plus
University Degree in Foreign Languages/ FILS or 3+ plus years experience in customer service industry
Experience in the semiconductor industry would be an advantage
Strong knowledge in Microsoft Windows applications including Excel, Word, and PowerPoint
Likes to work in a team environment sharing tasks, motivated self-starter, detail oriented, and positive attitude
Hours must be flexible to accommodate communication with European/overseas team members

At Microchip, we work every day to innovate and develop products that solve our customers’ technology challenges. Our team of more than 20,000 people worldwide is dedicated to delivering on the promise of working together to improve lives.

Learn about our guiding values that are the building blocks and foundation of our culture and discover how we make a positive impact in the communities in which we operate. We believe our culture fosters trust, collaboration and belonging.

Our people serve the industrial, computing, automotive, communications, aerospace and defense, and consumer market segments. As part of our global team, you can build technology solutions in our six growth areas – 5G, data centers, autonomous driving, the Internet of Things, electric vehicles, and artificial intelligence and machine learning.

Around the world, we are committed every day to recruiting, retaining and promoting people in our diverse workforce. Your perspective, passion and ingenuity will contribute to achieving more as we fulfil our mission as a leading provider of smart, connected and secure embedded control solutions.

Join our community of exceptional people doing incredible things.

JOB DESCRIPTION
This role focuses on growing microchip DIRECT revenue by selling Microchip products. This role involves proactively contacting new and existing customers and requires the ISR to cross sell and up-sell Microchip products including services such as programming and development tool type products.
Providing customer support for Microchip web based customers in Europe, proactively promoting Microchip products whilst exceeding customer their expectations through the microchip DIRECT sales channel.

Role Description:
Contacting new and existing customers to sell Microchip products
Assist in programs and campaigns to generate more customers and increased sales:
Understanding customers businesses and products to be able to offer complementing solutions;
Learn and understand Microchip products to assist in the above;
Dealing with phone and e-mail requests for website guidance, customer order support and change requests to customer orders
Carry out RMA’s and other questions that may arise from customers ordering via microchipDIRECT and generally assist customers as necessary to maintain and win new business for the Company
Act as a liaison between customers and the factory and the European sales teams
Collate, summarize, and share sales-related information to the microchipDIRECT team and others within the Microchip organization as necessary