Business Analyst

The Access Group is one of the leading providers of business management software to small and mid-sized organizations in the UK, Ireland, and Asia Pacific. Over the past years, we’ve gone from almost 1,000 to 6,000 people. We help over 60,000 customers across commercial and not-for-profit sectors become more productive and efficient.
Our Global Operations Center in Romania is on a journey of continuous growth and want to engage with top talent around the country. Headquartered in Timisoara, we offer you the possibility to work remote and join our offices at your choice.
Helping everyone at Access Love work and Love life is at the heart of everything we do. It shapes how we do things and allows us to create a place where people want to be and can be at their best.
We’re passionate about our values, which guide how we all make decisions and get things done. We love to make our customers lives easier so our value to ‘Make Access better every day’ is one we’re obsessed with. From attracting the right people, helping them grow and be the best they can be, we’re helping people at Access to love what they do and be happy.

We are looking for someone who:

Embraces an open, honest culture of continuous improvement
Understands real needs of real people
Is comfortable working with developers, UX Design, Business Teams and Senior stakeholders
Is organised, methodical and calm under pressure
Is a self-starter who comes to work with their sleeves already rolled up
Knows when to think 80/20
Makes wise decisions despite ambiguity
Is able to identify root causes, and get beyond treating symptoms
Is able to separate what must be done well now, and what can be done later
Can develop requirements that deliver to our short-term needs while still aligning to the longer-term strategic vision
Plans to test their assumptions wherever possible
Is proactive with a diligent, professional manner and the ability to think outside the box
Is a quick learner and does not shy away from new domains waiting to be discovered

You will have the following skills:

Agile (Scrum, Kanban) expertise in a digital/software product development environment
Solid ability to define and refine User Stories, grouped into Epics
Experience working with a range of stakeholders and technical teams across the business
Experience creating documentation to clearly and concisely communicate requirements to development teams
Experience with requirement management tools (e.g. Jira, Confluence) and system modeling tools (e.g. Visio, Gliffy)
Strong problem solving and analytical skills, excellent attention to detail and outstanding written and verbal communication skills
Experience running workshops, facilitation and stakeholder management/communication
A reasonable level of technical knowledge so you can understand context and challenges of software solutions (components, data flows, integration, etc)

You will need to:

Work closely with the Product Manager to turn high level feature requests into user stories with reference to existing functionality, product strategy, by collaborating with stakeholders, developers and partners
Adapt, refine and prioritise user stories through review with the Product Manager, development leads and project stakeholders
Work with clients and other stakeholders to elicit detailed specifications around feature requests
Immerse in Agile delivery activities such as sprints, stand-ups, showcases and retrospectives
Review test plans to ensure required product functionality is correctly covered