Web Lead

The Access Group is one of the leading providers of business management software to small and mid-sized organizations in the UK, Ireland, and Asia Pacific. Over the past years, we’ve gone from almost 1,000 to 6,000 people. We help over 60,000 customers across commercial and not-for-profit sectors become more productive and efficient.
Our Global Operations Center in Romania is on a journey of continuous growth and want to engage with top talent around the country. Headquartered in Timisoara, we offer you the possibility to work remote and join our offices at your choice.
Helping everyone at Access Love work and Love life is at the heart of everything we do. It shapes how we do things and allows us to create a place where people want to be and can be at their best.
We’re passionate about our values, which guide how we all make decisions and get things done. We love to make our customers lives easier so our value to ‘Make Access better every day’ is one we’re obsessed with. From attracting the right people, helping them grow and be the best they can be, we’re helping people at Access to love what they do and be happy.

Experience:
• Is comfortable talking with developers and other technical experts – but is not necessarily a developer as agencies will be performing that role:
- Used to managing and coordinating technical experts and tasks.
• Project management – especially the delivery of technical projects e.g., re-platforming, hosting.
• Data literate and good numeracy skills – demonstrated by ability to report on performance in an accurate and accessible way.
• Development and delivery of technical/digital requirements.
• Use and experience of various CMS – Umbraco not essential but is a bonus.
• Will have experience in using a wide range of digital tools:
- GA, DataStudio, Search Console,
- Optimize,
- SEM Rush,
- Heatmapping e.g., HotJar.
• Experience in the technical, on- and off-page aspects of SEO.
• Experience in UX and on-site optimization (CRO).
• Intermediate HMTL and CSS knowledge is a bonus.

Examples of tasks performed:
• Providing support to the DPO on technical topics and projects.
• Managing projects such as site re-platforming, hosting upgrades.
• Rolling out technical best practice across the extended digital team and TAG e.g., adoption of the best tools:
- Making sure documentation is up to date and maintained,
- Create, own and deliver requirements to enhance the digital platform across TAG websites and properties.
• Own our SEO analysis and reporting to identify opportunities for improvement for technical and content / keyword / backlinks, implementing improvements to drive performance.
• 1st point of call for Umbraco CMS issues for users in the wider business:
- Manage the CMS workflow, roles etc.,
- Become an Umbraco super user,
- Review and promote content to live.
• Ownership and co-ordination of support, SLAs etc.
- Manage and co-ordinate upgrades, maintenance outages etc.
• Own and manage website performance reporting
- Ensuring issues are resolved.
• Work with the DPO to develop and run testing to improve onsite conversion (CRO)
- A/B testing, functionality testing etc.

• Driving lead generation through creating best in class user experiences on commercial websites.
• Obsessing about onsite conversion to lead.
• Providing analysis of website performance to the Digital Product Owner and recommendations for test and learn initiatives.
• Managing and delivering onsite optimizations and content updates.
• Focus on SEO and improving technical, content and offsite initiatives.
• Technical partner to Digital Product Owner.
• Key contact with IT.
• Needs to be commercial and customer focused.

We are a growing software company, and we deliver on what we say we do. We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
In addition to our standard benefits of 25 days holiday and a competitive salary, you will get:
• Private Healthcare
• Private Life Insurance
• Christmas Bonus
• Referral Bonus
• Meal Tickets
• Gym membership facilitated by the company