Data Quality Analyst

Veeam(R) is a global leader in backup, recovery and data management solutions. Our annual revenues consistently exceed $1 billion. Veeam solutions are used by more than 400,000 companies around the world, including IBM, Puma, Siemens and many others. The company has 4,500 employees, with offices in more than 35 countries, speaking 20 languages. Together we manage the full solution life cycle: development, promotion, sales and post-sales service. The Veeam teams are like-minded people who value open and trusting relationships, the drive to innovate and the pursuit of excellence. Veeam has fostered a company culture in which everyone has a voice. The result is a company that is a pleasure to work for. According to the latest engagement surveys, 92% of employees believe Veeam is the best place to work in IT, and 89% recommend employment at Veeam to their friends.

Responsibilities

Sales Data Quality Analyst

The Sales Data Quality Analyst is responsible for recurrent checks of the data accuracy in Veeam's CRM system (Salesforce.com) and ongoing support of all related questions and actions, as well as participating in and leading projects aimed to increase data quality and accuracy, in the area of expertise.

Working with Veeam's Salesforce.com system, in this role you will be responsible for:

• Checking the accuracy of the data for compliance with the standards and rules in the company, external research for necessary information as required

• Handling all incoming requests related to verification process, offering solutions and recommendations for the resolution of controversial cases

• Participating in the yearly planning process, accurately transposing the sales strategy into actual projects (customer segmentation, territory management, sales user management etc.) for the region/segment/organization he/she is assigned to

• Participating in projects aimed to increase data quality and accuracy for the region/segment/organization he/she is assigned to. Leading small to medium scale data quality projects, as assigned by the Direct Manager

• Creating and managing reports, dashboards, and other deliverables, aimed to assist in improving the quality of the data in Veeam's CRM system

• Proactively sharing best practices and recommending improvements to the process, in order to increase the quality of the data in Veeam's CRM system

• Participating in joint meetings with Team Leaders and managers for discussion of goals, action plans, areas for improvement, help define priorities

• Any other tasks and responsibilities assigned by the Direct Manager

Requirements

Experience and qualifications:

• Bachelor's Degree (a combination of education and experience will be considered)

• Data Quality and/or CRM systems-related training and/or certification is a plus (Salesforce.com preferred)

• Previous experience - Sales Support specialist, Data Quality specialist or Data Steward experience is preferred

• Working experience with data quality processes for CRM systems is a plus

• Fluent English (reading/writing/speaking)

• Excellent verbal and written communication skills

• Proficiency in MSOffice based automation tools (Excel as a main one)

• Advanced analytical and mathematical skills

• Experience in Reporting