Technical Support Manager
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At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people’s lives.Cerinte
- Knowledge of Microsoft Office (MS Project Plan, Excel, Word, Power Point, databases);
- Knowledge of statistics;
- Knowledge of materials, PCB, components and technologies used in the electronics industry;
- Higher education in technical field (Electrical Engineering, Mechanics, Automation, Mathematics / Statistics);
- Experience in electronics manufacturing environment;
- English proficiency;
- Good communication and planning skills of activities and resources;
- Ability to identify causes and solve possible errors / problems;
- Very good interpersonal skills, organization, communication, and teamwork
- You will interact with internal and external customers, providing support and advice to solve technical issues;
- Will be the technical interface with the internal or external customer for projects for which you are assigned;
- You will ensure the application of corporate procedures and methods to the projects you work on;
- Will follow the specific activities in order to accomplish them on time and according to quality standards;
- Identify opportunities for process improvement by recommending changes in production flow, equipment and/or other technical solutions;
- Perform root cause analysis and identify corrective actions for technical issues.