Accounts Receivable with French

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.


WNS Romania is a leading provider of end-to-end BPM solutions in Europe. We are strategic partner to our clients for delivering a full range of basic to complex business processes.
We understand European business while maintaining a global context. We have stood by this statement since our inception in 2008.

Our core capabilities are around German, Italian, Spanish, French, English languages across F&A, Procurement and Customer Service Interaction Services. We have over 11 clients and more than 450 employees across multiple industries like: Insurance, Travel & Leisure, Manufacturing, Market Intelligence, Music & Entertainment and Specialty Minerals.

We are most admired for our people, partnership approach, performance and domain expertise.

Qualifications

• Bachelor degree with 2 years of relevant experience
• Experience in Accounting field  with french ( At least 1-year experience in Accounts Receivable/Collections)
• Fluency in French language (minimum B2 level) and good command of English is a must
• Experience of SAP Accounts Receivable systems

- Communicating with the client (including other internal departments), sales offices or other external parties in relation to processed activities and solving issues; Develops good client relationships and good relations with the colleagues (within the project);
 -  The duties of a Collections Specialist include collection calls and/or setting up conference calls in order to align parties involved on a common matter discussion with the purpose of reaching desired result and also creation of dispute cases;
- Customer service on collection issues, process customer refunds, Direct Debit, process and review account adjustments, resolve client discrepancies and short payments (claims/disputes);
- Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process;                                     

- Establish and maintain effective and cooperative working relationships with Key Account managers and Sales Support teams.

Job Description

- Communicating with the client (including other internal departments), sales offices or other external parties in relation to processed activities and solving issues; Develops good client relationships and good relations with the colleagues (within the project);
 -  The duties of a Collections Specialist include collection calls and/or setting up conference calls in order to align parties involved on a common matter discussion with the purpose of reaching desired result and also creation of dispute cases;
- Customer service on collection issues, process customer refunds, Direct Debit, process and review account adjustments, resolve client discrepancies and short payments (claims/disputes);
- Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process;                                     

- Establish and maintain effective and cooperative working relationships with Key Account managers and Sales Support teams.